Head of Racquets: Tennis & Pickleball Programs Lead

Shore and Country Club Incorporated; East Norwalk (CT); On-site; USD 80,000 - 90,000; Part time

Benefits offered by this job

Comprehensive benefits: medical, dent,

Job summary

The Shore and Country Club is seeking an experienced Director of Racquets to lead our tennis and pickleball programs. This role requires strong leadership, programming acumen, and a hospitality-focused approach to member service.

You will manage a team, plan seasonal operations, and collaborate with club leadership to grow participation, revenues, and club pride. This position emphasizes safety, staff development, and exceptional guest experiences.

Qualifications

• Minimum of five years of progressive experience in tennis or racquets operations, instruction, programming, or management, with supervisory responsibilities.
• Proven success leading tennis and pickleball programs in a service environment.
• Experience recruiting, developing, and leading racquets professionals while maintaining accountability.
• Knowledge of racquets facility operations, court maintenance, and related technology.
• Certification through USPTA, PTR, PPR or equivalent preferred.

Responsibilities

• Lead and manage the Racquets Department and staff, setting clear expectations and ensuring excellent member service.
• Develop and execute a comprehensive racquets program for all ages and abilities.
• Oversee program budgeting, scheduling, and revenue tracking in coordination with Club management.
• Coordinate with Food & Beverage and Facilities teams for events and court maintenance.
• Represent Racquets in committee meetings and club leadership discussions.

Skills

Leadership

Team Development

Member Service

Communication

Operational Management

Education

Bachelor's degree in Physical Education or Sports Management

Tools

Reservation systems

Club management software

Har-Tru/court maintenance knowledge

Job description

The Shore and Country Club is seeking an experienced Director of Racquets to lead our tennis and pickleball programs. This role requires strong leadership, programming acumen, and a hospitality-focused approach to member service.

You will manage a team, plan seasonal operations, and collaborate with club leadership to grow participation, revenues, and club pride. This position emphasizes safety, staff development, and exceptional guest experiences.