Head of Quality Assurance

Haldren; New York (NY); On-site; USD 218,000 - 299,000; Full time

Benefits offered by this job

Salary: $218,000-$299,000

Performance-linked bonus opportunity

Full medical coverage

Flexible work arrangements

Opportunities for professional growth

Job summary

A leading company in Information Services is seeking an experienced executive for the Quality Management role based in New York. The position involves leading quality management systems, managing budgets, and driving continuous improvement across teams. Ideal candidates will have over 10 years of leadership experience, strong stakeholder management skills, and a Bachelor's degree. This full-time role offers a competitive salary and opportunities for professional growth, alongside a flexible work environment.

Qualifications

• 10+ years of progressive leadership experience, including managing managers.
• Experience with QMS standards, internal audits, and CAPA.
• Ability to work in a fast-paced environment with distributed teams.

Responsibilities

• Manage budgets and vendors to meet service levels.
• Lead the quality management system, audits, and improvements.
• Define KPIs and report progress with actionable insights.

Skills

Leadership experience

Stakeholder management

Budget management

Communication skills

Education

Bachelor’s degree or equivalent

Advanced degree (advantage)

Job description

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This is a position within Haldren and not with one of its clients.

Based in New York, this role leads the Quality Management agenda for Haldren in United States. The position sets priorities, builds governance, and ensures predictable delivery across teams and partners. Success depends on strong stakeholder management, clear metrics, and disciplined execution.

Key Responsibilities

• Manage budgets, vendors, and external partners to meet targets and service levels.
• Lead the quality management system, audits, CAPA, and risk-based quality improvements.
• Partner with Sales, Finance, Operations, and Technology leaders to resolve blockers.
• Set a clear strategy, operating model, and annual plan aligned to country priorities.
• Define KPIs and cadence for reviews; report progress with actionable insights.
• Lead, coach, and develop a high-performing team, including succession planning.
• Drive continuous improvement and ensure compliance with applicable standards and policies.
• Lead change management for major initiatives and process or system rollouts.

Requirements

• 10+ years of progressive leadership experience, including managing managers.
• Experience with QMS standards, internal audits, and corrective and preventive actions.
• Comfortable working in a fast-paced environment with distributed teams.
• Experience with budgeting, vendor management, and KPI-driven operating rhythms.
• Proven ability to build strategy, translate it into execution plans, and deliver measurable outcomes.
• Strong stakeholder management and communication skills with senior internal partners.
• Bachelor’s degree or equivalent experience; advanced degree is an advantage.

Benefits

• Salary: $218,000-$299,000
• Performance-linked bonus opportunity (role-dependent).
• Opportunities for professional growth through leadership development and internal mobility.
• Flat management structure with direct access to decision-makers.
• Open communication environment.
• Full medical coverage.
• Flexible work arrangements where role and local practice permit.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Management

Industries

• Information Services

To learn more about Haldren, please see: https://www.haldren.com/new-york/