Head of Property Operations

Onni Group of Companies; Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health Savings Account

Flexible Savings Account

Employee Assistance Program

Annual Education Allowance

Generous Referral Program

Team-building events

Friends and Family rates for Level/Op

Job summary

Onni Group of Companies in Chicago seeks a General Manager to maximize asset value, lead Class A office operations, and drive tenant satisfaction through strong financial oversight and team leadership. You will develop budgets, oversee audits, manage vendor contracts, and collaborate with Leasing to optimize occupancy and revenue while ensuring compliance with local codes.

The role requires 8–10 years in senior real estate leadership, proficiency with Yardi/Prism, and a proven ability to lead

Qualifications

• Bachelor’s degree in business administration, Real Estate, or related field (preferred).
• Minimum of 8-10 years of progressive experience as Commercial General Manager, Property Manager, or similar role within the real estate industry.
• Proven track record of driving financial performance, optimizing property value, and fostering tenant satisfaction.
• Exceptional leadership, communication, and interpersonal skills, with a demonstrated ability to lead and inspire teams to achieve excellence.
• Proficiency in Yardi, Prism and Microsoft Office Suite.
• Thorough understanding of local and state codes and regulations governing property management.
• Strong problem-solving abilities and a proactive, results-oriented approach to leadership.

Responsibilities

• Direct all day-to-day building operations for Class A office building.
• Lead the development and execution of annual budgets, income and expense statements, and capital improvement plans.
• Lead competitive bid processes for service contracts and projects throughout the building.
• Oversee accounts receivable and enforce rent collection policies in accordance with lease terms and company procedures.
• Lead efforts in completing financial audits and distributing annual tenant surveys, leveraging insights to drive continuous improvement.
• Oversee extensive world class building amenities and event space.
• Teach and train building staff and third-party team members.
• Approve purchases of supplies and equipment, ensuring alignment with budgetary constraints.
• Oversee the processing and approval of all accounts payable, ensuring invoices are coded accurately, authorized in accordance with budget parameters, and submitted in compliance with company procedures and payment timelines.
• Assist in developing comprehensive policies and procedures, while also preparing annual jurisdictional forms and filings.
• Oversee property operations to safeguard and enhance asset value, maintaining compliance with local and state codes and regulations.
• Develop multi-year capital project plans, overseeing the seamless execution of projects to enhance property value and functionality.
• Establish effective communication protocols to ensure seamless information sharing among all stakeholders.
• Collaborate closely with the Leasing Department to execute new and renewal leases aligned with strategic objectives, maximizing property revenue.
• Identify and capitalize on opportunities to improve tenant recovery ratios, while effectively managing property capital expenditures.
• Prepare and implement comprehensive financial reports, including budgets, variance analyses, and cash flow forecasts.
• Spearhead the implementation of a robust tenant retention program, fostering strong relationships and ensuring tenant satisfaction.
• Maintain regular communication with tenant representatives, promptly addressing any issues or concerns to enhance tenant experience.
• Conduct periodic inventories of building contents and property condition, proactively identifying and addressing any maintenance or repair needs.
• Set clear goals and objectives for all direct reports, conducting comprehensive performance evaluations and developing tailored training programs.
• Perform other duties as assigned.

Skills

Senior leadership

Financial acumen

Tenant satisfaction

Communication

Interpersonal skills

Team leadership

Problem solving

Education

Bachelor’s degree in Business Administration or Real Estate

Tools

Yardi

Prism

Microsoft Office Suite

Job description

Onni Group of Companies in Chicago seeks a General Manager to maximize asset value, lead Class A office operations, and drive tenant satisfaction through strong financial oversight and team leadership. You will develop budgets, oversee audits, manage vendor contracts, and collaborate with Leasing to optimize occupancy and revenue while ensuring compliance with local codes.

The role requires 8–10 years in senior real estate leadership, proficiency with Yardi/Prism, and a proven ability to lead