Head of Project Operations: Turnaround & Delivery Excellence

Smart Care Equipment Solutions; Illinois; Híbrido; USD 180.000 - 280.000; Jornada completa

Descripción de la vacante

Smart Care is seeking a Vice President of Project Operations to lead installation and construction projects across its national network. You will own project execution standards, schedule performance, and margin management while building a scalable delivery model.

You will develop and mentor project teams, drive adoption of PM tools, coordinate with Sales, Estimating, and Finance, and ensure projects meet safety, quality, and customer expectations across multiple sites.

Formación

• 12+ years in project management or construction operations.
• 5+ years leading project managers across multiple sites or regions.
• Background in commercial refrigeration, HVAC, mechanical, or foodservice equipment installation.
• Experience with national accounts and general contractors on retail or grocery programs.

Responsabilidades

• Lead project delivery across operating companies to finish on schedule, on budget, and to customer and GC expectations.
• Establish and enforce standard processes for project intake, estimating handoff, scheduling, change orders, closeout, and billing.
• Own project financial performance, including gross margin, cost-to-complete forecasting, WIP, and backlog reviews.
• Identify at-risk projects early and lead recovery plans across locations.
• Serve as senior escalation point for key customers and general contractors.
• Build resource and labor planning models so project demand is matched to technician and subcontractor capacity.
• Partner with Safety to ensure jobsite safety standards are planned into every project.
• Develop project managers and coordinators through coaching, clear expectations, and performance metrics.

Conocimientos

Leadership

Project management

Cross-site coordination

Budget & forecasting

Risk management

Travel willingness

Educación

PMP certification

Herramientas

PM software experience

Descripción del empleo

Smart Care is seeking a Vice President of Project Operations to lead installation and construction projects across its national network. You will own project execution standards, schedule performance, and margin management while building a scalable delivery model.

You will develop and mentor project teams, drive adoption of PM tools, coordinate with Sales, Estimating, and Finance, and ensure projects meet safety, quality, and customer expectations across multiple sites.