Head of Programs & Education

Minnetrista Museum & Gardens; Muncie (IN); On-site; USD 85,000 - 110,000; Full time

Job summary

Minnetrista Museum & Gardens in Indiana seeks a Director of Programs & Education to lead the development and evaluation of engaging educational programming and visitor experiences at Mary Lincoln Cottage. This role supervises Visitor Services and collaborates with the Leadership Team to advance institutional goals.

The successful candidate will manage staff, partner with schools and community groups, and oversee budgets, ensuring a world-class guest experience across programs and services.

Qualifications

• Bachelor’s degree in education, history, art, natural history/environmental education, and/or related experience.
• 5–8 years’ informal education or teaching background, including developing and evaluating audience-specific experiences.
• Museum experience and/or a degree in museum studies or education is preferred.
• Experience in developing, leading, or managing programs that educate and entertain different age groups.
• Demonstrate management experience to lead staff in creating and executing programs and experiences that attract and engage audiences.
• Proficient with Microsoft Office Suite. Experience with CRM software, Altru by Blackbaud preferred.
• Work with diverse members of the staff and public with a strong customer service mindset.

Responsibilities

• Direct, manage and evaluate the Programs Department and Visitor Services functions.
• Oversee the development, delivery, and assessment of programs that attract and engage adults, families, and schools.
• Strengthen ties with regional schools and coordinate with teachers and administrators.
• Serve as a liaison to community education groups.
• Supervise and mentor Visitor Services leads to provide admissions and ticketing services and excellent customer service.

Skills

Program development

Staff supervision

Communication

Project management

Customer service mindset

Education

Bachelor’s degree in education/history/art/environmental education or related field

5–8 years informal education/teaching experience

Museum experience or museum studies/education preferred

Tools

Altru by Blackbaud

Microsoft Office Suite

Job description

Minnetrista Museum & Gardens in Indiana seeks a Director of Programs & Education to lead the development and evaluation of engaging educational programming and visitor experiences at Mary Lincoln Cottage. This role supervises Visitor Services and collaborates with the Leadership Team to advance institutional goals.

The successful candidate will manage staff, partner with schools and community groups, and oversee budgets, ensuring a world-class guest experience across programs and services.