Head of Production & Application Operations

Eneric Petroleum Corp.; Phoenix (AZ); On-site; USD 140,000 - 210,000; Full time

Job summary

Cambridge seeks a Director of Application & Production Operations to lead reliable, secure, and recoverable operation of business-critical applications and production services. You will establish ownership, standards, and governance across production support, database services, and release-support capabilities, driving service health, resilience, and continuous improvement.

You will partner with Product, Architecture, Infrastructure, cybersecurity, and finance to align investments with business

Qualifications

• Progressive leadership in application operations and production support.
• Experience with complex production environments and third-party integrations.
• Govern production-support models, incident management, and operational readiness.
• Ability to coordinate across Development, Product, Infrastructure and Cybersecurity.
• Experience managing budgets, forecasts, licenses, and vendor contracts.

Responsibilities

• Provide direct and indirect leadership for production support, database services, and release-support capabilities, as well as contractors and managed services.
• Workforce planning, recruitment, coaching, performance management, succession planning, and professional development.
• Resource allocation, on-call and release coverage, cross-training, and organizational effectiveness.
• Lead incidents and executive communications with clear ownership, facts, decisions, and business impact.

Skills

Strategic leadership

Executive communication

Incident management

Vendor management

Budget management

Cross-functional collaboration

Education

Bachelor's degree in IT, engineering, CS, or related field

Job description

Cambridge seeks a Director of Application & Production Operations to lead reliable, secure, and recoverable operation of business-critical applications and production services. You will establish ownership, standards, and governance across production support, database services, and release-support capabilities, driving service health, resilience, and continuous improvement.

You will partner with Product, Architecture, Infrastructure, cybersecurity, and finance to align investments with business