Head of Product Operations

VusionGroup; Coppell (TX); Hybrid; USD 90,000 - 150,000; Full time

Job summary

An innovative retail tech company is seeking a Head of Product Operations to drive strategic governance and enhance product success. This role involves collaborating with teams to manage the product lifecycle, ensuring alignment and clarity in communications. The ideal candidate will have extensive experience in product management, a strong analytical mindset, and the ability to foster cross-functional collaboration. Join a fast-paced environment that values your contributions and supports your career growth while reinventing modern commerce through cutting-edge IoT solutions.

Benefits

35 days PTO

Health & Wellness benefits

Retirement savings plans

Family-First Support

Hybrid work model

Time off to volunteer

E-learning opportunities

Commute benefits

Philanthropy matching donations

Qualifications

• 8+ years in product management or operations, preferably in hardware and software.
• Proven track record managing complex projects with multiple stakeholders.

Responsibilities

• Lead portfolio management and prioritization processes.
• Facilitate product governance and maintain documentation.

Skills

Product Management

Portfolio Management

Communication Skills

Analytical Skills

Problem-Solving Skills

Cross-Functional Collaboration

Customer-Oriented Mindset

Education

Bachelor's degree in Computer Science

Master’s degree

Tools

Governance Processes

Product Lifecycle Management Tools

Job description

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Are you ready to develop the future of retail?

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.

VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.

Head of Product Operations

At VusionGroup, we’re proud to offer innovative products that meet our customers' needs. To help us continue expanding our offerings, we’re in search of an experienced Product Operations leader who can build and facilitate critical and strategic governance processes to make our products successful.

Reporting directly to the Chief Product Officer, this person will be a key thought leader in driving a unified approach to planning and execution across VusionGroup’s product lines. The successful candidate will be responsible for building and facilitating the end-to-end product lifecycle and governance, collaborating closely with internal teams and stakeholders to ensure successful development and launch of our products into retail environments.

Responsibilities

• Portfolio Management: Develop and lead portfolio and prioritization processes.
• Process and Tool Development: Develop new processes as needed and deploy consistent toolsets to the overall product organization.
• Product Governance: Facilitate product governance processes, ensuring materials are delivered with consistency, clarity, and alignment.
• Product Initiatives: Manage strategic programs across the product organization, maintaining efficient execution, clear communications, and successful implementation.
• Documentation: Create and maintain detailed documentation for product-related processes and tools.
• Stakeholder Communication: Regularly update internal stakeholders on new and updated processes and facilitate company-wide portfolio review boards.
• Training & Support: Train product teams on tools and processes to improve efficiency and support their success.

Qualifications

Qualifications we’re looking for:

• Experience:
  • 8+ years of product management, portfolio management, or product operations experience, preferably with experience across hardware and software.
  • Experience developing and deploying enterprise governance processes.
  • Proven track record of managing complex projects with multiple stakeholders.
  • Strong experience with portfolio management alongside hardware and software development processes.
• Skills:
  • Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
  • Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing challenges.
• Abilities:
  • Ability to work effectively in a cross-functional team environment, fostering collaboration and driving consensus.
  • A strong customer-oriented mindset, with the ability to understand and anticipate customer needs and translate them into product requirements.
  • Able to function across product management, product marketing, engineering, and other functions with strong influencing skills across all levels of an organization.
• Education:
  • Bachelor's degree in Computer Science, Engineering or a related field. Master’s degree is a plus.

Preferred Qualifications

• Experience in the retail technology sector.
• Knowledge of IoT and smart device ecosystems.

We innovate. We help communities thrive.

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

• Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
• Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans.
• Financial future: While retirement savings plans vary by country, we help you plan for your future.
• Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
• Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer: and give back to your community.
• Career Growth: E-learning opportunities and workshops, and global mobility potential.
• Commute benefits: up to $100/month per employee for commuting expenses.
• Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Product Management

Industries

Software Development