Head of Product - Interfaces

Mercury; United States; Remote; USD 180,000 - 250,000; Full time

Job summary

Mercury is seeking a Head of Product, Interfaces to design the network that powers Dashboard, Mobile, Command, and API/MCP. This hands-on leadership role reports to the VP of Product and centers AI to remove real work and provide dependable experiences for money.

You will set direction for Interfaces, lead and develop the PM team, shape Mercury’s AI experience, and align core product experiences across surfaces.

Qualifications

• 10+ years of direct product management experience, with 5+ years leading product managers.
• Proven track record of shipping product.

Responsibilities

• Set the product direction for Interfaces across Dashboard, Mobile, Command, and API/MCP.
• Lead and develop the PM team with clear ownership and coaching.
• Shape Mercury’s AI experience by turning new AI capabilities into useful products.
• Improve the core product experience for easier finances across devices and workflows.
• Build shared capabilities like navigation, tasks, notifications, and agent interactions.
• Ensure quality through collaboration with engineering, design, data, and research.
• Design for customer control with clear permissions and inspectable progress.

Skills

Product leadership

Team building

AI product experience

Cross-functional collaboration

Job description

In the early 1980s at Bell Labs, Gerald Ash and his colleagues questioned a rule that AT T's long-distance network had followed for decades; a call climbed a fixed hierarchy of switches until it found an open path. They modeled the idea, simulated it, and tested it until it held. In 1984, AT T put Dynamic Nonhierarchical Routing (DNHR) into the national network, which became the basis of global real-time telephony routing that came after it.

At Mercury, customers reach us through Dashboard, Mobile, Command, our API, and Model Context Protocol (MCP). Each request should take the best path to the work, whatever surface it starts on. We're looking for a Head of Product, Interfaces to design that network. You'll set one direction across these surfaces and lead the PMs who build them. You'll also build the shared capabilities that let every Mercury team reach customers well: navigation, tasks, notifications, and agent interactions. AI is central to the role. The job is to find where AI removes real work, and to make it dependable enough to trust with money. This is a hands‑on leadership role reporting to the VP of Product. You’ll develop people while staying close to customers, prototypes, product decisions, and shipped quality.

Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

As part of this job, you will:

• Set the product direction for Interfaces. Connect Dashboard, Mobile, Command, and API/MCP through a clear view of customer needs and the role of each surface
• Lead and develop the PM team. Build clear ownership, coach product judgment, hire strong people, and help the team deliver excellent work
• Shape Mercury’s AI experience. Partner with the Command team to turn new AI capabilities into useful products that help customers complete financial work
• Improve the core product experience. Make it easier for customers to understand their finances, find the right action, and move between devices and workflows
• Build shared capabilities. Help Mercury teams deliver through common foundations such as navigation, tasks, notifications, and agent interactions
• Make quality part of product development. Work with engineering, design, data, and research partners to evaluate behavior, understand failures, and improve through evidence
• Design for customer control. Make consequential actions understandable, permissions clear, and progress and results easy to inspect
• Connect the portfolio across Mercury. Partner with teams building banking*, Spend, Books, Payroll, and other products to bring their capabilities into shared experiences
• Own the tradeoffs. Balance immediate customer needs, new opportunities, and the platform investments that make future work faster and better

What we’re looking for:

• 10+ years of direct product management experience, with 5+ years leading product managers: hiring, coaching, org design, and performance management
• A track record of shipping product