Head of Product Communications & UX

Travoom; Austin (TX); On-site; USD 120,000 - 190,000; Full time

Job summary

OleOle is seeking a senior communications leader to own how our products and experiences are explained to users across web and mobile. This hands-on role works directly with the Founder, product, design, and engineering teams to translate complex functionality into simple, clear messaging.

The role covers onboarding, invitations, wallets, payments, ticketing, and future products, establishing a consistent product voice, and expanding communications across international markets.

Qualifications

• 10+ years of experience in product communications, content design, UX content, product marketing, or closely related consumer technology roles.
• Experience owning user-facing communications for a large-scale consumer product or platform.
• Excellent written English and editing skills with ability to simplify complex concepts.
• Experience with localization and multi-language product communications.

Responsibilities

• Own user-facing product communications across the OleOle platform, including onboarding, social and content experiences, messaging, and wallets.
• Develop the product voice, terminology, and editorial standards across multiple products and journeys.
• Identify communication requirements before product launches and review flows from the user perspective.
• Partner with product, design, and engineering to ensure communications support user adoption and trust.

Skills

Product communications

Content design

UX content

Product marketing

Editorial standards

Communication strategy

Job description

OleOle is seeking a senior communications leader to own how our products and experiences are explained to users across web and mobile. This hands-on role works directly with the Founder, product, design, and engineering teams to translate complex functionality into simple, clear messaging.

The role covers onboarding, invitations, wallets, payments, ticketing, and future products, establishing a consistent product voice, and expanding communications across international markets.