Head of Product Analytics & Insights

Macy's; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Job summary

Macy's in New York seeks a Lead Analyst, Product Analytics to measure and optimize digital features across the customer experience. You will guide analytics across product domains, design experiments, and translate data into actionable narratives for leadership.

You will lead a team of analysts, develop standard reporting and KPIs, and promote best practices that drive timely, high-quality results. This role blends strategic insight with hands-on analysis in a fast-paced retail environment.

Qualifications

• 8+ years of experience in e-commerce and/or retail analytics.
• Bachelor's degree required; a Master’s degree in Statistics, Analytics, Mathematics, or related field preferred.
• Proficiency with web analytics tools, preferably Adobe Analytics.
• Strong SQL and data manipulation skills; experience with data visualization tools like Tableau.

Responsibilities

• Provide analytics thought leadership to improve site functionality, feature development, and omni-channel analytics.
• Lead strategic analytics initiatives across teams and product domains.
• Design, implement, and evaluate experiments to derive actionable insights.
• Develop standard reporting, frameworks, and KPIs to enable critical business decisions.
• Oversee day-to-day analyses and mentor junior analysts.

Skills

Product Analytics

Technical Analytics

Experimentation

Data storytelling

Analytics leadership

Education

Bachelor's degree

Master's degree preferred

Tools

Tableau

Adobe Analytics

Job description

Macy's in New York seeks a Lead Analyst, Product Analytics to measure and optimize digital features across the customer experience. You will guide analytics across product domains, design experiments, and translate data into actionable narratives for leadership.

You will lead a team of analysts, develop standard reporting and KPIs, and promote best practices that drive timely, high-quality results. This role blends strategic insight with hands-on analysis in a fast-paced retail environment.