Head of People

Sur; United States; Remote; USD 39.000 - 47.000; Vollzeit

Zusammenfassung

Sur is seeking a Head of People to be the go-to people partner for a fast-growing, fully remote coaching and consulting business. You will own the people function end to end from hiring and onboarding to culture and leadership development.

This is a hands-on role for someone who loves building people systems in a startup. You will manage hiring, capacity planning, salary negotiations, and onboarding while supporting a warm, relationship-first culture across a US-centric and international remote

Qualifikationen

• 10+ years of experience in HR or People Operations.
• Strong verbal and written English. C1 equivalent.
• Experience with US-based companies, owning HR for a unit or team.
• Hands-on experience negotiating compensation and full-cycle onboarding.
• Knowledge of employee vs contractor classification, including international hires and multi-state US employment.
• Experience with Gusto.
• Experience building people processes such as performance reviews, onboarding programs, or learning and development initiatives.

Aufgaben

• Manage the hiring pipeline for open roles, coordinating candidates through interviews with multiple stakeholders.
• Partner with leadership on capacity planning and budget alignment before roles open.
• Own salary negotiations with incoming hires and run smooth onboarding with clear contracts.
• Manage a mixed workforce of employees and contractors, US and international hires.
• Build and run core people programs like performance reviews, learning and development, and culture initiatives.
• Lead leadership and professional development initiatives to help coaches grow.
• Serve as a trusted resource for the team with a coaching mindset.
• Identify gaps and lead new people initiatives as the company grows.
• Support leadership with day-to-day HR needs while maintaining a warm culture in a fully remote team.
• 10+ years of experience in HR or People Operations.
• Strong verbal and written English. C1 equivalent.
• Experience with US-based companies, including owning HR for a company, business unit, or team.
• Hands-on experience negotiating compensation and managing full-cycle onboarding.
• Working knowledge of employee vs. contractor classification, including international hires and multi-state US employment considerations.
• Experience with Gusto.
• Experience building people processes such as performance reviews, onboarding programs, or learning and development initiatives.
• A warm, people-first communication style, with the ability to coach and advocate.

Kenntnisse

HR Operations

Onboarding

Salary Negotiations

People Leadership

Coaching culture

Communication

Tools

Gusto

Asana

Airtable

Jobbeschreibung

As the Head of People, you will be the go-to people partner for a small, fast-growing, fully remote coaching and consulting business, owning the people function end to end from hiring and onboarding through culture and leadership development. You will report directly to the COO and bring a warm, solutions-oriented approach that helps the business grow while keeping the team supported, aligned, and engaged. This is a hands‑on role for someone who enjoys building people systems from the ground up in a startup environment.

Responsibilities

• Manage the hiring pipeline for open roles, making the initial cut on high-volume applications and coordinating candidates through interviews with multiple internal stakeholders

• Partner with leadership on capacity planning, flagging when it is time to hire and confirming budget alignment before roles open

• Own salary negotiations with incoming hires and run smooth, full-cycle onboarding, including clear and accurate contracts

• Manage a mixed workforce of employees and contractors, both in the US and internationally, and research the tax and legal requirements when hiring in a new US state or country

• Build and run core people programs such as performance reviews, learning and development, and culture initiatives

• Lead leadership and professional development initiatives that help coaches and consultants keep growing in their roles

• Serve as a trusted, approachable resource for the team, helping people work through workplace challenges with a coaching mindset

• Identify gaps as the company grows and proactively recommend and lead new people initiatives

• Support leadership with day-to-day HR needs while keeping a warm, relationship‑first culture in a fully remote team

• 10+ years of experience in HR or People Operations

• Strong verbal and written English. C1 equivalent

• Experience working with US‑based companies, including owning HR for a company, business unit, or team

• Hands‑on experience negotiating compensation and managing full‑cycle onboarding

• Working knowledge of employee vs. contractor classification, including international hires and multi‑state US employment considerations

• Experience with Gusto

• Experience building people processes such as performance reviews, onboarding programs, or learning and development initiatives

• A warm, people‑first communication style, with the ability to act as a coach and advocate rather than a compliance enforcer

Preferred Qualifications

• Experience in a small business or startup that grew from roughly 8 to 40 or 50 employees

• Experience with Asana and Airtable

• Experience supporting coaching, consulting, or other client services teams

• Familiarity with using AI tools to build presentations and streamline people processes

• Compensation: $3,500 to $4,200 USD per month, depending on experience

• Schedule: Full‑time, EST business hours

• Location: Fully remote from Latin America or the Caribbean

**We only accept CVs submitted in English**