Head of Organizer Experience Programs

Jobless; Northern (KY); Hybrid; USD 67,000 - 91,000; Full time

Job summary

Relentless is seeking a Deputy Director of Programs, Organizer Experience to own the experience of Program Organizers and ensure they show up trained and supported. You’ll lead a team of managers and a scheduler, hire and train them, and set the structure for scalable operations.

This full-time, remote role offers $7,000 per month, with a six-day peak period around Election Day and flexible evenings/weekends.

Qualifications

• Experience managing staff, including part-time or hourly teams.
• Experience leading managers and hiring; focus on building teams.
• Track record building people systems (onboarding, training, scheduling, structures).
• Comfort working with diverse backgrounds and scaling teams.
• Strong communication and empathetic leadership for large teams.
• Ability to adapt in fast-paced, shifting environments.
• Familiar with scheduling tools like Deputy or When I Work.
• Access to a computer and reliable internet.

Responsibilities

• Own the PO program end to end and oversee scheduling, management, and experience of part-time staff.
• Collaborate with Director of Programs to build infrastructure and hire/train the team.
• Run large-scale hiring and training to build your team of managers and Program Organizers.
• Define pods and systems, and create the support your team needs.
• Set scheduling strategy and ensure coverage across events and inbox shifts.
• Coordinate check-in content and agendas; oversee check-ins to keep POs informed and connected.
• Manage program-wide communications to the PO team via Slack and updates.
• Use Notion, Slack, Google Workspace to run the work and collaborate across teams.
• Oversee team health, coach managers, recognize achievements, and build feedback structures.
• Take on additional responsibilities as program needs shift.

Skills

Staff management

Hiring/Mentoring

Training systems

Communication

Scaling teams

Scheduling

Empathy

Tools

Notion

Slack

Google Workspace

Deputy

When I Work

Job description

Relentless is seeking a Deputy Director of Programs, Organizer Experience to own the experience of Program Organizers and ensure they show up trained and supported. You’ll lead a team of managers and a scheduler, hire and train them, and set the structure for scalable operations.

This full-time, remote role offers $7,000 per month, with a six-day peak period around Election Day and flexible evenings/weekends.