Head of Operations – Travel & Rewards Platform

Superlogic, Inc.

Miami (FL)

Hybrid

USD 175,000 - 190,000

Full time

14 days+

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Benefits offered by this job

Health care plan
Vacation: Flexible/Unlimited PTO with/
401K Plan - Tax-Deferred and/or Roth
Collaborative culture with industry-v

Job summary

Bookit.com in Miami is seeking a Head of Operations to drive strategic excellence across a rapidly scaling B2B and B2B2C platform. You will lead a cross-functional team spanning travel, VIP experiences, premium retail, and blockchain-powered payments, partnering with executive leadership to scale operations.

The role requires 8+ years in operations leadership with P&L ownership, a strong track record in marketplaces, and expertise in modern tech stacks.

Qualifications

  • 8+ years of operations leadership in high-growth tech, marketplace, or platform businesses.
  • 5+ years in senior leadership roles with P&L ownership.
  • Experience partnering with executive leadership as an operational decision-maker.
  • Proven success scaling multi-sided marketplaces with complex inventory management.
  • Strong vendor/partner management at scale.
  • Track record with major online travel or marketplace platforms or high-growth tech startups.
  • Proficiency with modern operations tech stacks, CRM systems, BI tools, and AI-driven tools.

Responsibilities

  • Build and scale scalable operating frameworks at the intersection of travel, fintech, loyalty, and entertainment.
  • Lead cross-functional operations teams in a fast-growing, early-stage platform environment.
  • Partner with executive leadership as an operational decision-maker.
  • Scale multi-sided marketplaces with complex inventory management.
  • Manage vendor and partner relationships at scale.
  • Lead the design and implementation of operations tech stacks, CRM systems, BI tools, and AI-driven tools.

Skills

Ops leadership
Senior leadership
Executive collaboration
Vendor management
Marketplace scaling
CRM tools
BI/AI familiarity

Tools

CRM systems
BI tools
AI-driven tools

Job description

Bookit.com in Miami is seeking a Head of Operations to drive strategic excellence across a rapidly scaling B2B and B2B2C platform. You will lead a cross-functional team spanning travel, VIP experiences, premium retail, and blockchain-powered payments, partnering with executive leadership to scale operations.

The role requires 8+ years in operations leadership with P&L ownership, a strong track record in marketplaces, and expertise in modern tech stacks.

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