Head of Operations — Scale Systems & Growth (Remote)

MiraMace, Inc.; Oregon; Hybrid; USD 150,000 - 230,000; Full time

Benefits offered by this job

Remote-friendly

Benefits included

Job summary

MiraMace, Inc. is hiring a Head of Operations to own enrollment, onboarding, hiring and credentialing of providers, and to transform care delivery into scalable revenue-generating workflows.

You will drive systems, metrics and accountability in a fast‑growing Medicare-focused startup, with substantial autonomy and a track record of rapid problem-solving.

Remote, full-time W-2 with benefits. The role requires healthcare operations insight and a bias for data-driven process design.

Qualifications

• Strategy and operations leadership experience at fast-growing tech companies.
• Background at consulting firms such as McKinsey, BCG or Bain.
• Proven ability to build predictable, measurable systems in high-ownership settings.
• Experience in healthcare operations, Medicare, provider ops or revenue cycle is a plus.

Responsibilities

• Collaborate with the COO to scale patient enrollment, care teams and provider workflows.
• Partner with engineering to ensure internal systems meet product rigor and quality standards.
• Coordinate with compliance, credentialing and enrollment to meet CMS requirements.
• Document, measure and standardize complex, people-driven processes.
• Create capacity plans for care advocates and clinicians ahead of demand.
• Identify weekly bottlenecks, implement fixes and iterate.
• Build and lead the operations team as Mira scales.

Skills

Strategy & Ops Leadership

Consulting background

Systems building

Data-driven

Ownership mindset

Fast-paced environment

Healthcare operations

Education

Top 15 school degree

Tools

Claude Code

Job description

MiraMace, Inc. is hiring a Head of Operations to own enrollment, onboarding, hiring and credentialing of providers, and to transform care delivery into scalable revenue-generating workflows.

You will drive systems, metrics and accountability in a fast‑growing Medicare-focused startup, with substantial autonomy and a track record of rapid problem-solving.

Remote, full-time W-2 with benefits. The role requires healthcare operations insight and a bias for data-driven process design.