Head of Operations (Remote, LATAM or US) (Fully Remote)

Whippy; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Whippy is a communication, automation, and AI agent platform for businesses to manage calls, texts, and email in a shared inbox with AI agents and automation. It is bootstrapped, profitable, and growing fast with over 1,000 customers worldwide.

We are seeking an Operations role focused on revenue operations, contracts, and partner administration to document processes, improve end-to-end workflows, and scale as we serve East Coast customers.

Job description

• Revenue operations: billing, collections, payments, quote to cash, sales ops, account changes.
• Contracts and vendors: templates, renewals, usage audits, and alignment of signed, used, and paid.
• Partner administration: rev share, records, pipeline, and co-marketing logistics.

What success looks like:

• First 30 days: personally run every billing, payment, and contract process and document what is broken.
• First 90 days: zero overdue invoices, systems reconciled, and CEO out of Stripe and contracts.
• First six months: hire Operations Associate, partner admin, recruiting, and people ops run through you.

How we work:

• Bootstrapped and profitable, revenue is strategy. Early start to match East Coast customers.
• No task is above or beneath anyone; AI used to move fast but verify every fact.
• Speed over polish, results over activity. Direct communication with founder.

Whippy

Whippy is a communication, automation, and AI agent platform for businesses to manage calls, texts, and email in a shared inbox with AI agents and automation. It is bootstrapped, profitable, and growing fast with over 1,000 customers worldwide.