Head of Operations & Production (DTC & Manufacturing)

Needlepaint LLC; Denver (CO); Hybride; USD 140 000 - 180 000; Plein temps

Résumé du poste

NeedlePaint is a needlepoint company redefining a traditional craft with innovation and technology. We seek a Director of Operations to lead day-to-day production, fulfillment, and inventory, while building a strong team and scalable systems in our Denver, CO facility.

You will own end-to-end operations across printing, manufacturing, finishing, and fulfillment, coordinating with overseas partners and local teams to improve speed, quality, and reliability as we scale.

Qualifications

• 5+ years in operations with hands-on leadership.
• Strong production planning, scheduling, and capacity mgmt.
• Experience with inventory forecasting and vendor management.
• Clear communicator on fast-paced, cross-functional teams.

Responsabilités

• Oversee end-to-end operations across production, fulfillment, and inventory.
• Lead and develop production managers, technicians, and ops staff.
• Improve forecasting, capacity planning, and lead-time management.
• Own vendor relationships, purchasing, and cost controls.
• Define and track KPIs: lead time, throughput, on-time ship, inventory accuracy.

Connaissances

Production planning

Inventory management

Team leadership

Cross-functional collaboration

Vendor management

Process improvement

Communication

DTC / ecommerce operations

Outils

Shopify

Order management tools

ERP systems

Description du poste

NeedlePaint is a needlepoint company redefining a traditional craft with innovation and technology. We seek a Director of Operations to lead day-to-day production, fulfillment, and inventory, while building a strong team and scalable systems in our Denver, CO facility.

You will own end-to-end operations across printing, manufacturing, finishing, and fulfillment, coordinating with overseas partners and local teams to improve speed, quality, and reliability as we scale.