Head of Operations @ Logistics Startup

Shipstr; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Unlimited vacation policy

Full health, dental, and vision benefits

Generous equity

Job summary

A leading logistics company seeks an operations manager to oversee end-to-end processes and build agile teams for international freight management. With a focus on technology and efficiency, this role offers competitive compensation, equity, and generous benefits including unlimited vacation.

Qualifications

• 3-5 years in operations and logistics, particularly with Asia.
• Knowledge of customs clearance, tariffs, freight claims, and federal/state requirements.
• Experience recruiting and hiring.

Responsibilities

• Own the operations process from end-to-end.
• Build agile teams to identify inefficiencies.
• Ensure a seamless customer experience.

Skills

Analytical thinking

Results-driven mindset

Passion for logistics

Education

Bachelors’ Degree or equivalent experience

Job description

Shipstr is the first online platform for businesses to book and manage end-to-end transportation for international freight. We’re committed to providing cost-savings, transparency, and vastly increased efficiency for our customers. We’re passionate about international trade and new technology. We’re looking for smart, motivated people who share our belief that international trade should be accessible to everyone.

This position offers generous equity and competitive compensation. We offer full health, dental, and vision benefits.

The Company recognizes the importance of vacation time in providing rest, recreation and personal enrichment. There is an unlimited vacation day policy.

Description:
You should have 3+ years of experience working in logistics and operations. You will have dealt with manufacturing or logistics in China, will understand the challenges involved with international shipping and freight, and will know how to build agile teams who can identify inefficiencies and make changes quickly.

You should be excited by unique logistical challenges, have a demonstrated track record of success building and scaling operations teams, and have a strong opinion on how to create and maintain a positive company culture. Relevantexperience in logistics and implementationconsulting are also beneficial.

You will own the operations process from end-to-end. You should see how every service provider on our platform can potentially impact our customers. You should know what processes to put in place to ensure a seamless customer experience.

Must Have:

• Bachelors’ Degree or equivalent experience
• 3 -5 years in operations and logistics (particularly with Asia) or 3+ years within strategy consulting with a big logistics exposure
• Knowledge of customs clearance, tariffs, freight claims, insurance and federal/state requirements
• Recruiting and hiring experience
• Passion for logistics and for technological solutions to logistics challenges
• Willingness to travel to Asia, Europe, and South America throughout the year
• Results-driven, analytical thinker

Self-starter, self-directed by nature

Great to have:

• Consulting experience
• Managing distributed teams
• Fluency in Mandarin
• Operations experience with Chinese logistics providers