Head of Operations and Growth

ADAS Depot; United States; Remote; USD 150,000 - 250,000; Full time

Benefits offered by this job

Flexible remote work

Performance bonus (5%-25%)

Phantom equity participation

Job summary

ADAS Depot is seeking a Head of Operations and Growth to run day-to-day operations and lead growth execution.

You will own the operating cadence, align the team to priorities, and drive measurable outcomes across customer experience, supply chain, and commercial growth.

Qualifications

• 5-10+ years in operations/general management in distribution, e-commerce, automotive aftermarket, or adjacent industrials.
• Experience with process building, forecasting, vendor management, product merchandising, and marketing.
• Strong commercial instincts: own ops and drive growth levers.
• Hands-on leadership style with clear direction and execution follow-through.
• Excellent written and verbal communication with accountability culture.

Responsibilities

• Operate the business by owning the cadence, KPIs, and cross-functional execution.
• Build scalable processes across order-to-cash, support, returns, vendor management, and inventory planning.
• Drive improvement in fulfillment, margin, and service growth; contribute to marketing and content initiatives.
• Lead commercial growth: vendor terms, new products, marketing spend, and customer retention.

Skills

Operations leadership

Forecasting

Vendor management

Product merchandising

Marketing collaboration

Data-driven decisions

Cross-functional leadership

Hands-on execution

Tools

BigCommerce

QuickBooks Online

HubSpot

Inventory planning tools

Job description

ADAS Depot is a growing distributor of automotive diagnostic tools and ADAS-related equipment. We help shops and service providers source the tools they need to diagnose, calibrate, and repair modern vehicles.

The Role

We're hiring a Head of Operations and Growth to run day-to-day operations and lead growth execution. This individual will own the operating cadence, align the team to priorities, and drive measurable outcomes across customer experience, supply chain, and commercial growth.

Key Responsibilities

1) Operate the Business

• Own weekly/monthly operating cadence: goals, KPIs, accountability, and cross-functional execution.
• Build scalable processes across order-to-cash, customer support, returns, vendor management, and inventory planning.
• Drive continuous improvement: fulfillment speed, new products, gross margin, service growth.
• Marketing execution including contributions towards content generation, industry research, and so forth

2) Commercial growth execution

• Partner with the Executive Chairman on strategy, then lead execution across:
• Vendor program expansion and negotiated terms (MAP, rebates, exclusives, co-op).
• New product/category launches (diagnostics, ADAS calibration, battery support, EV service tools, OEM diagnostic tools).
• Marketing growth, across various channels, and overall marketing spend
• Improve conversion, AOV, repeat rate, and retention through better merchandising and customer success motions.
• Own the budget and forecasting rhythm (revenue, margin, inventory, operating expenses).
• Manage working capital: inventory turns, fill rates, lead times, aging inventory.
• Implement KPI dashboards and ensure data is decision-grade.

4) Team leadership

• Lead, coach, and (as needed) hire across ops, sales, customer support, marketing execution, and partnerships.
• Build a high-ownership culture that moves fast and communicates clearly.

Ideal Background

• 5-10+ years experience in operations/general management, ideally in distribution, e-commerce, automotive aftermarket, tools/equipment, or adjacent industrial categories.
• Experience with process building, forecasting, vendor management, product merchandising, and marketing.
• Strong commercial instincts: can own ops and drive growth levers.
• Comfortable being hands-on: set direction with the team and also unblock execution.
• Excellent written + verbal communication; strong accountability culture.

Nice to have

• Experience with automotive diagnostics/ADAS or selling into repair shops/collision networks.
• Familiarity with BigCommerce, Quickbooks Online, HubSpot, and inventory planning tools.
• Vendor rebate programs, co-op marketing, and distribution contract negotiation experience.
• Performance bonus: 5% - 25% of base, tied to revenue growth, EBITDA/gross margin, inventory turns, and customer outcomes
• Long-term incentive over time: eligible for phantom equity or value-creation participation
• Flexible remote work setup