Head of Onboarding & Transition Services

Ascensus; Philadelphia (Philadelphia County); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

401(k) match

Medical benefits

Dental benefits

Vision benefits

Paid-Time-Off

Job summary

A leading technology and service platform is seeking a Head of Transition Services to oversee client onboarding and enhance operational excellence. The ideal candidate will have over 10 years of leadership experience, with expertise in Defined Contribution plans. Responsibilities include driving transformation in onboarding processes, building stakeholder relationships, and leading a team. This role is available in a hybrid capacity, ensuring flexibility and collaboration with multiple teams based in the United States. Competitive salary range is $150,000 - $190,000 annually.

Qualifications

• 10+ years of leadership experience in a dynamic environment.
• Proven ability to manage multiple functions and lead through change.
• Expertise in Defined Contribution plans, including Pooled Plan knowledge.

Responsibilities

• Lead teams to embrace change and deliver superior results.
• Drive transformation in onboarding processes through data and technology.
• Build relationships with stakeholders to ensure collaboration across functions.

Skills

Leadership

Change management

Analytical skills

Communication

Problem-solving

Client management

Education

Bachelor’s degree in Business Administration or related field

Advanced degree preferred

Tools

MS Office

Onboarding systems and platforms

Job description

A leading technology and service platform is seeking a Head of Transition Services to oversee client onboarding and enhance operational excellence. The ideal candidate will have over 10 years of leadership experience, with expertise in Defined Contribution plans. Responsibilities include driving transformation in onboarding processes, building stakeholder relationships, and leading a team. This role is available in a hybrid capacity, ensuring flexibility and collaboration with multiple teams based in the United States. Competitive salary range is $150,000 - $190,000 annually.