Head of Onboard Marketing & Guest Experience

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 75,000 - 95,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is looking for an Onboard Marketing Lead in Miami, FL. This position is responsible for driving marketing strategies to enhance guest engagement across the fleet. Key responsibilities include leading high-impact marketing campaigns, managing digital assets, and collaborating with various departments to ensure a premium guest experience.

Ideal candidates should have a Bachelor's degree and a minimum of 3 years of relevant experience in marketing or related fields. Strong project management and communication skills are essential. Familiarity with e-commerce platforms such as Shopify is preferred.

Qualifications

• Minimum of 3 years of experience in Marketing, Advertising, or corporate environment.
• Proven ability in Project Management and Relationship Management.
• Preferred experience with Strategy Management and in cruise, travel or hospitality industry.

Responsibilities

• Lead marketing campaigns across key onboard revenue channels.
• Oversee the development of marketing assets and collateral.
• Manage digital presence on NCL platforms.
• Collaborate with internal teams and vendors for marketing execution.
• Analyze performance data to optimize strategies.

Skills

Attention to detail

Communication skills

Project Management

Organizational skills

Problem-solving

Education

Bachelor's Degree in Business Administration, Hospitality Management, Finance, Marketing or related field

Tools

Shopify

Magento

WooCommerce

Job description

Norwegian Cruise Line Holdings Ltd. is looking for an Onboard Marketing Lead in Miami, FL. This position is responsible for driving marketing strategies to enhance guest engagement across the fleet. Key responsibilities include leading high-impact marketing campaigns, managing digital assets, and collaborating with various departments to ensure a premium guest experience.

Ideal candidates should have a Bachelor's degree and a minimum of 3 years of relevant experience in marketing or related fields. Strong project management and communication skills are essential. Familiarity with e-commerce platforms such as Shopify is preferred.