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Abbott Laboratories seeks a senior leader to shape Lingo's brand and product positioning, expanding global brand presence and market impact. You will oversee brand strategy, marketing, customer insights, and cross-functional collaboration with Product and Tech to deliver compelling offerings.
The role requires 15+ years in brand leadership within consumer-facing settings, with a proven track record of top-line impact and team leadership at executive levels.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
Personalized healthcare is the future. Working on Lingo, you will help build a next-generation technology that enables individuals to make decisions about how to improve energy, lose weight or enhance athletic performance. The Lingo team embodies a start-up culture and mindset with the backing of Abbott, a company with a rich history of healthcare innovation. Join us and grow your career as you help Abbott shape the future of healthcare.
This position is affiliated with our West Coast location and reports directly to Lingo’s Divisional Vice President.
As the Head of Customer Experience and Brand Strategy, you will be responsible for evolving Lingo’s overall value proposition. You will ensure that Lingo continually meets the needs of the market and delivers on its promise to help people retrain their metabolism and achieve their goals. You will define and manage Lingo’s positioning and make the brand a household name globally. In addition, you will partner closely with the Head of Product to help develop a compelling and differentiated product offering.
This role is critical to the success and growth of Lingo. Its scope is much broader than a typical marketing leadership role as it includes shaping what Lingo is and how it impacts people’s lives.
You will oversee brand strategy, marketing and social campaigns, product launches, and the customer service team covering both pre-sale and post-sale touchpoints. In support of these functions, you will also manage the in-house creative studio and customer and market insights. You will work closely with the leaders of the Product and Tech teams to ensure the product meets customer needs and all brand elements are transferred to their teams and deliverables.
The base pay for this position is $218,700.00 – $437,300.00. In specific locations, the pay range may vary from the range posted.