Head of Legal Operations (Fully Remote)

Sword; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Sword is building AI-native healthcare that removes traditional barriers like appointments and waiting rooms, delivering real-time care across physical therapy, women's health, and mental health.

With over 700,000 members and 1,000+ enterprise clients, backed by $500 million from top investors, Sword has completed 10 million AI sessions and saved clients over $1 billion in unnecessary healthcare costs. The role focuses on leading legal technology and strategic projects to scale operations.

Qualifications

• 8+ years in legal operations, legal technology, or strategic project management with a track record of implementing scalable systems.
• Strong technical aptitude and experience collaborating with IT and Engineering teams to deploy AI-enabled tools and automation.

Responsibilities

• Own and continuously optimize the Legal department's technology ecosystem, including CLM, matter management, and workflow automation.
• Develop a scalable legal technology roadmap integrating AI and automation to improve efficiency and support business growth.
• Translate strategic priorities into actionable project plans with clear milestones, timelines, and deliverables.
• Drive cross-functional initiatives, manage dependencies and risks, and establish reporting mechanisms for accountability.

Skills

Legal operations

Strategic project management

Technical aptitude

AI-enabled tools

Tools

Automation tooling

Job description

Legal Technology & Operational Excellence:

• Own and continuously optimize the Legal department's technology ecosystem, including CLM, matter management, and workflow automation.
• Develop a scalable legal technology roadmap integrating AI and automation to improve efficiency and support business growth.

Strategic Project & Program Management:

• Translate strategic priorities into actionable project plans with clear milestones, timelines, and deliverables.
• Drive cross-functional initiatives, manage dependencies and risks, and establish reporting mechanisms for accountability.

Qualifications & Experience:

• 8+ years in legal operations, legal technology, or strategic project management with a track record of implementing scalable systems.
• Strong technical aptitude and experience collaborating with IT and Engineering teams to deploy AI-enabled tools and automation.

Sword

Sword is building AI-native healthcare that removes traditional barriers like appointments and waiting rooms, delivering real-time care across physical therapy, women's health, and mental health. With over 700,000 members and 1,000+ enterprise clients, backed by $500 million from top investors, they have completed 10 million AI sessions and saved clients over $1 billion in unnecessary healthcare costs.