Head of Internal Product & Systems (Remote)

inBeat Agency; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Unlimited time off

Flexible hours

Fully remote

Travel opportunities

Job summary

Fieldtrip is seeking a Head of Internal Product, Systems & Creative Operations to build an agency operations function that behaves like a product team. This fully remote role partners with founders to design scalable processes and custom products.

You’ll gather requests, define ownership, and drive adoption, reliability, and continuous improvement across teams globally. Ideal candidates show curiosity, empathy, and strong AI fluency.

Qualifications

• Experience in product management or product design; agency or creative production is a plus.
• Ability to lead a small team and translate requests into clear requirements.
• Strong curiosity, empathy, and problem articulation.
• Understanding AI capabilities and limitations for practical use.

Responsibilities

• Define and build the internal product and operations roadmap.
• Identify friction points and craft a focused implementation plan.
• Develop internal tools and workflows with operators and developers.
• Decide what to share across agencies and where to standardize.
• Own post-launch adoption, reliability and continuous improvement.

Skills

Contextual thinking

Micro-interactions

Product thinking

People leadership

AI understanding

Job description

Fieldtrip is seeking a Head of Internal Product, Systems & Creative Operations to build an agency operations function that behaves like a product team. This fully remote role partners with founders to design scalable processes and custom products.

You’ll gather requests, define ownership, and drive adoption, reliability, and continuous improvement across teams globally. Ideal candidates show curiosity, empathy, and strong AI fluency.