Head of Internal Product, Systems & Creative Operations (Fully Remote)

Fieldtrip; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Fieldtrip is seeking an operational leader to shape how the agency functions, from gathering requests to assigning ownership and measuring outcomes. This role demands a practical mindset and the ability to turn ambiguity into clear action.

You will partner with founders to reduce friction, outline a focused roadmap, and build internal tools, workflows, and processes that scale with the network of specialized agencies.

Job description

• Build the team and define how the function works, from gathering requests to assigning ownership.
• Understand where teams lose time, context, or clarity, and turn those findings into a focused roadmap.
• Build and improve internal tools, workflows, and custom products alongside operators and developers.

What We're Looking For:

• You absorb context like a sponge: curious, empathetic, and able to help people articulate problems.
• You notice unnecessary friction and know how to make complex systems feel simple.
• You build things that last, thinking about adoption, scale, and maintainability.

Why This Role:

• Work directly with founders to define a different way of doing agency operations.
• Room to test ideas, challenge assumptions, and build the team around the work.

Fieldtrip

Fieldtrip is a network that brings together small, specialised agencies, built around a belief in human craft. They are a tight-knit team of global creatives growing fast.