Head of Infrastructure and DevOps

smartcatplatforminc; United States; On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Remote-friendly

Job summary

Smartcat seeks a seasoned DevOps/SRE leader to manage and scale our engineering infrastructure, ensuring high availability, reliability, and rapid delivery.

You will build and guide a global team, implement robust CI/CD pipelines, and apply IaC across AWS, Azure, and GCP to support fast-growing platforms and hybrid work models.

Qualifications

• 5+ years leading DevOps/SRE in a fast-growing multinational IT business.
• Deep hands-on experience with CI/CD pipelines, IaC, and deployment strategies.
• Strong ability to justify decisions with metrics and data.

Responsibilities

• Lead DevOps and SRE teams across regions/time zones.
• Define and enforce SRE/DevOps best practices, CI/CD, and testing standards.
• Scale and secure large cloud-based applications across AWS/Azure/GCP.

Skills

Team leadership

DevOps

SRE

CI/CD

IaC

Cloud platforms

AWS

GCP

Azure

Metrics-driven

Tools

GitLab CI

Terraform

Kubernetes

Prometheus

Jaeger

AWS

Job description

About Smartcat

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world's leading enterprises. We're on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren't generic copilots. They're fully trained digital teammates that learn from your best people, your content, and your business strategy-ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world-instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we're scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time.

Mission

We are looking for a true leader who will manage DevOps and Infrastructure teams to improve, and maintain the technical infrastructure required to support the development, deployment, and operation of Smartcat. This includes ensuring the availability, scalability, and reliability of staging and production environments, and defining and enforcing best SRE and DevOps practices. Build and manage a team of A+ players within the engineering organisation across different regions and time zones. You are expected to strengthen the hiring process, provide expert technical guidance, effective coaching, and career development for your team members

Outcomes

• Zero Incorrect Release-Related Production Issues:
  Enforce rigorous CI/CD testing and reviews to eliminate release errors.
• CI/CD and Staging Servers Availability at 99.9%:
  Maintain robust staging infrastructure with minimal downtime, ensuring a 99.9% uptime.
• Product Availability at 99.99%:
  Implement resilient systems and procedures for near-perfect product uptime, with effective disaster recovery plans.
• Decrease Lead time by accelerating CI/CD pipelines and environments
• Build and manage a team of A+ players within the engineering organisation across different regions and time zones. You are expected to strengthen the hiring process, provide expert technical guidance, effective coaching, and career development for your team members

Requirements

• 3 years of experience leading a team in a fast-growing multinational IT business;
• 5 years of experience in DevOps and SRE, maintaining high-RPS (Requests Per Second) distributed products;
• Utilize a data-driven approach. Ability to justify decisions using concrete metrics;
• Can build relationships with neighboring teams, initiate and adhere to agreements, and act as an interface between your team and the environment;
• Strong hands-on experience with DevOps practices (in a leading role), specifically in building complex CI/CD pipelines, implementing IaC (Infrastructure as Code), and realizing various deployment strategies;
• Experience in implementing secure development environments;
• Possess practical experience in developing and maintaining large scalable applications in the cloud (AWS, Azure, GCP);

Tech Stack

.Net Core, MongoDB, Vue 2/3, AWS, Kafka, ES, Gitlab CI, Prometheus, Victoria Metrics, Jaeger, k8s

Why joining Smartcat might be your best move so far

A global, connected team

We're a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you're based, you'll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.

Be part of an AI Native Organization

We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you'll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.

Innovating a $100 Billion industry

Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.

Join the rocketship to scale-up 10x and beyond together

We are looking for someone to become an integra