Head of HR People Services

Royal Borough of Windsor and Maidenhead; United States; Hybrid; USD 92,000 - 100,000; Full time

Benefits offered by this job

Local Government Pension scheme

Life cover (3x salary)

AVC pension scheme

Free employee parking

Give As You Earn

Instant Reward Scheme

Employee Assistance Programme

Discounts for retailers

Gym membership discounts

Travel deals

Job summary

The Royal Borough of Windsor and Maidenhead is seeking a Head of HR Services to lead end-to-end employee lifecycle functions within a hybrid working model. The role focuses on recruitment, onboarding, payroll, HR systems, and employee data management, ensuring a high-quality customer experience.

You will provide strategic leadership for corporate HR and organisational projects, embed efficiency and accountability, and deliver reports for senior leaders to inform evidence-based decisions.

Qualifications

• Experience leading HR services and employee lifecycle functions.
• Strong strategic leadership and stakeholder management.
• Ability to use data to drive decisions and continuous improvement.

Responsibilities

• Lead end-to-end employee lifecycle services: recruitment, onboarding, payroll, pay and benefits, HR systems, and data management.
• Provide strategic leadership for corporate HR and projects; govern and deliver programmes on time and within budget.
• Develop high-quality reports and cabinet papers for senior stakeholders.

Job description

Reporting to the Assistant Director - HR, Corporate Projects and IT, this role provides strategic leadership and management, securing a strong sense of purpose for the whole HR Service, ensuring all functions operate cohesively within the statutory framework and relevant legislation, and are resident and customer focused.

Your role will:

Lead the services who delivery the end-to-end employee lifecycle services, including recruitment, onboarding, payroll, pay and benefits administration, HR systems, and employee data management, ensuring a consistent, high-quality customer experience.

Ensure the effective management and development of HR systems and data, driving automation, reporting capability, and data-led decision making to improve service performance and organisational insight.

Drive continuous improvement and innovation across People Services by reviewing processes, systems, and policies, embedding a culture of efficiency, accountability, and customer focus.

Provide strategic leadership for corporate HR and organisational projects, ensuring programmes are effectively designed, governed, and delivered on time, within scope and budget, and achieve intended outcomes.

Lead, drive and support the teams to deliver relevant projects and initiatives of the RBWM People Plan 2030 and any other HR strategy or action plan.

Provide expert advice and insight to senior leaders on people services, workforce data, reward strategy, and project delivery, supporting evidence-based decision making.

Develop and present high-quality reports, business cases, and cabinet papers, ensuring clear communication of complex information to senior stakeholders.

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council - a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.

Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.

This is a full-time, permanent role with hybrid working - 3 days per week office based in the Town Hall in Maidenhead, and a salary of £69,083 - £75,442 per annum., Flexible working including a hybrid working pattern of 3 days in the office, for a better work-life balance.

Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.

Free employee parking close to the offices.

Give As You Earn scheme.

Instant Reward Scheme to recognise and reward innovative achievement.

Employee Assistance Programme providing counselling, advice and information.

Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities' employer, we encourage applications from all as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.