Head of HR Operations

Confidential; United States; Presencial; USD 180 000 - 240 000; Tempo integral

Resumo da oferta

Confidential in the United States is seeking a Head of HR Operations to lead a global, multi-site HR operations function for a large and diverse workforce. You will shape the strategy, drive scalable people services, governance, and end-to-end lifecycle management across regions.

Reporting to the HR Director with a dotted line to the Chief People Officer, you will build a high-performing team, optimize HR platforms, enhance data governance and analytics, and ensure compliance with employment

Qualificações

• Strategic and operational HR leadership experience in large, multi-site organisations.
• Deep knowledge of end-to-end employee lifecycle processes and governance.
• Experience with HR technology, data governance, reporting and analytics.

Responsabilidades

• Set global HR Operations strategy and governance across multiple countries/sites.
• Oversee onboarding, contracts, payroll governance, benefits, mobility, records and offboarding.
• Lead and develop a high-performing HR Operations team; drive service excellence.

Conhecimentos

Leadership

HR Ops

Governance

People analytics

Stakeholder mgmt

Change management

Formação académica

CIPD Level 7

Ferramentas

HRIS

Descrição da oferta de emprego

The client is seeking a Head of HR Operations to lead and deliver a best-in-class global HR operations function across multiple countries and sites, supporting a large and diverse international workforce. This senior leadership role will shape the HR operations strategy and ensure efficient, scalable, and commercially focused people services, including strong governance, compliance, and end-to-end employee lifecycle management. The position reports to the HR Director with a dotted line to the Chief People Officer and leads the HR Operations team.

Key responsibilities include setting the global HR Operations strategy; overseeing the full employee lifecycle such as onboarding, contracts, payroll governance, benefits, mobility, employee records, and offboarding; and providing leadership to develop a high-performing team focused on accountability, continuous improvement, and exceptional service delivery. The role will also optimize HR systems and people technology infrastructure, including HR platforms and data management, reporting, and people analytics to drive insights and support strategic decision-making. Robust controls and governance will be established and maintained to support compliance with employment legislation and relevant privacy, safeguarding, and organizational policy requirements.

The successful candidate will bring strategic and operational HR leadership experience managing complex HR operations in large, fast-paced, multi-site organizations, typically supporting headcounts of 1,000 or more, and will have demonstrated team leadership capability. Experience leading HR transformation, process improvement, and service excellence initiatives is expected, alongside strong stakeholder management skills to partner effectively with senior leaders. Preferred qualifications include professional HR standing (for example, CIPD at Level 7 or equivalent), and candidates should have solid expertise in HR operations, governance, employment legislation, employee lifecycle management, HR technology, data governance, reporting, and people analytics.