Head of Growth — SaaS

Translation Services USA LLC; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Translation Services USA LLC is seeking a hands-on Head of Growth to build and own the growth engine across our portfolio of SaaS products. This is an operator role: analyze the funnel, run experiments, and assemble a small team around what works.

You will work directly with the founder, product team, and developers to develop and execute growth strategy, and to coordinate SEO, paid acquisition, lifecycle marketing, and product-led initiatives, with measurable impact on MRR and retention.

Qualifications

• Proven experience growing SaaS or subscription businesses.
• Strong understanding of SaaS economics and funnel metrics.
• Comfortable working directly with analytics and raw data.
• Experience with experimentation and conversion optimization.
• Working knowledge of SEO, paid acquisition, lifecycle marketing, and product-led growth.
• Strong written and spoken English.
• Able to work independently without a large support organization.
• Comfortable using AI tools to accelerate research, analysis, and execution.

Responsibilities

• Develop and execute the overall SaaS growth strategy.
• Own customer acquisition, activation, conversion, retention, and expansion initiatives.
• Identify the highest-potential growth opportunities across our products.
• Analyze funnels from first visit through signup, purchase, renewal, and upgrade.
• Develop pricing, packaging, promotional, and onboarding experiments.
• Coordinate SEO, paid acquisition, lifecycle marketing, CRO, and partnerships.
• Establish reporting for CAC, LTV, payback period, conversion rates, churn, and MRR.
• Prioritize experiments based on expected business impact.
• Work directly with engineering to implement growth initiatives.
• Recruit and manage additional growth specialists as the company scales.

Skills

SaaS growth

Funnel metrics

Experimentation

Conversion optimization

SEO

Paid acquisition

Lifecycle marketing

Product-led growth

English proficiency

Job description

Own the growth engine across our portfolio of SaaS products — acquisition, activation, conversion, retention and expansion. This is an operator’s role, not an agency-management one: you analyze the funnel, run the experiments, and build a small team around what works.

About the Role

We are looking for a hands-on Head of Growth to build and own the growth engine across our portfolio of SaaS products.

This is not a role for someone who primarily manages agencies, prepares presentations, or delegates execution. We are looking for an operator who can analyze the funnel, identify opportunities, launch experiments, measure results, and progressively build a small growth team around what works.

You will work directly with the founder, product team, and developers.

What You’ll Own

• Develop and execute the overall SaaS growth strategy.
• Own customer acquisition, activation, conversion, retention, and expansion initiatives.
• Identify the highest-potential growth opportunities across our products.
• Analyze funnels from first visit through signup, purchase, renewal, and upgrade.
• Develop pricing, packaging, promotional, and onboarding experiments.
• Coordinate SEO, paid acquisition, lifecycle marketing, CRO, and partnerships.
• Establish reporting for CAC, LTV, payback period, conversion rates, churn, and MRR.
• Prioritize experiments based on expected business impact.
• Work directly with engineering to implement growth initiatives.
• Recruit and manage additional growth specialists as the company scales.

What Success Looks Like

You should be able to demonstrate measurable improvement in:

• New MRR and ARR
• Customer acquisition cost
• Trial / free-to-paid conversion
• Signup and activation rates
• CAC payback period
• Expansion revenue
• Retention and churn
• Marketing channel profitability

Who We’re Looking For

• Proven experience growing SaaS or subscription businesses.
• Strong understanding of SaaS economics and funnel metrics.
• Comfortable working directly with analytics and raw data.
• Experience with experimentation and conversion optimization.
• Working knowledge of SEO, paid acquisition, lifecycle marketing, and product-led growth.
• Strong written and spoken English.
• Able to work independently without a large support organization.
• Comfortable using AI tools to accelerate research, analysis, and execution.

Strong preference: candidates who can show specific examples of revenue, conversion, or acquisition improvements they personally drove.

Proven experience growing SaaS or subscription businesses.Strong understanding of SaaS economics and funnel metrics.Comfortable working directly with analytics and raw data.Experience with experimentation and conversion optimization.Working knowledge of SEO, paid acquisition, lifecycle marketing, and product-led growth.Strong written and spoken English.Able to work independently without a large support organization.Comfortable using AI tools to accelerate research, analysis, and execution.