Head of Global Solutions Architect

TiDB, powered by PingCAP; California (MO); On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Health insurance

Flexible vacation time

Paid holidays

Parental leave

Bonus and Equity Plan eligibility

Job summary

A leading technology company seeks a Head of Global Solutions Architect to lead teams across various regions, providing expert guidance on leveraging TiDB for business solutions. The role demands extensive industry knowledge, strong communication skills, and proven experience in tech leadership, focusing on innovative strategies and support to customers.

Qualifications

• 8+ years of professional experience in technology.
• Demonstrated experience in SaaS and industry scenarios.
• Excellent communication and program presentation skills.

Responsibilities

• Lead teams to support business in North America, EMEA, and APAC.
• Provide market insights and develop industry-specific solutions.
• Guide customers on optimum use of TiDB for their systems.

Skills

Technical expertise

Communication

Industry insight

Education

Master's degree in database technology

Job description

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TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (38,000+ stars on GitHub), innovative products and inclusive culture are what draw passionate and dedicated people to our company. Learn more about PingCAP careers and join our team to be at the forefront of innovation and growth.

About the Role:

We are looking for outstanding technology leaders to join our Solution Architect organization to ensure that our product (TiDB) and solution align with the needs of our customers crossing SaaS and other ICP (Ideal Customer Profile) segments. The PingCAP Solution Architects team is responsible for researching TiDB's most advantageous business and technical scenarios in different global markets, finding the most efficient GTM strategies, and providing these solutions and strategies to business teams in different regions while guiding our customers and users to craft and build reliable, scalable systems using our data platform through professional service. Our team is made up of hardworking software architects, database instructors and industry experts.

Responsibilities:

• Lead the team to support business fleet in North America, EMEA, APAC, and Japan, take responsibility in the new economy industry, ensure the achievement of relevant business metrics at the solution level, and enhance the Proof of Concept (POC) success rate of account teams.
• Responsible for market insight into the global new economy industries segments, in-depth understanding of the industry's business scenarios, being able to grasp the industry's market and data technology development trends, develop and implement scenario-based industry solutions, and find the entry of products in various industries, safeguard products, solutions and the implementation of cooperation ecology.
• Advise and guide customers on architectures, patterns, and strategies for making the best use of TiDB, through efficient tooling and interactive user journey.
• As a technical expert, deeply understand and develop trends in data technology partnering with worldwide cloud vendors with high-quality better-together content and technical joint solutions.
• Establish industry influence, organize internal and external industry technology sharing, and disseminate distributed database technology, industry data architecture, and best solutions practices.
• Display a strong understanding of solutions innovation. The ideal candidate will have past experience working with customers, especially big accounts and leading architecture teams.

Qualifications:

• Professional experience could be 8+ years, Master in at least one database technology stack and product, have in-depth research and relevant content output in this direction; have a broad view of data technology and be familiar with mainstream data products, including RDMS, distributed system, cloud native data technology etc.
• Possess diverse industry business and technology expertise, with a comprehensive understanding of industry scenarios, SaaS know-how in both the business model and data architecture.
• Proficient in scenario abstraction and aligning with data architecture, with a proven track record in industry influence with internal and external presenting, evangelizing and enabling the field teams with proactive exploration of data architecture needs, and guiding solution design.
• Demonstrated expertise in selling databases and deploying applications with leading cloud providers such as AWS, Google Cloud, Azure, etc.
• Outstanding communication and program presentation skills, enabling Possess a strong sense of curiosity and a continuous learning mindset in the realms of databases, cloud computing, big data, and other emerging technologies.
• 5+ years of management of technical, enterprise customer-facing experiences.

The annual anticipated salary range for U.S. candidates for this role is USD $160k to $220k base. Four zones are applied with different levels of the pay range. More details of the Geo Differential Pay Policy will be discussed during the HR conversation. The actual individual base pay will depend on various factors such as the complexity and responsibility of the role, work locations, job levels, and relevant experience and skills. This role is also eligible to participate in PingCAP's Bonus and Equity Plan, as well as our Sales Compensation Plan, if it is a sales role. To comply with local legislation and provide greater transparency to candidates, we share base salary ranges on all US job postings regardless of desired hiring location. Please note that actual salaries may vary and fall outside of this range depending on factors such as a candidate's qualifications, geographic location, skills, experience, and competencies. Other benefits include health insurance, flexible vacation time, paid holidays, and parental leave. Salaries for candidates outside the U.S. will vary based on local compensation structures.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Software Development

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