Head of Global Operations & Business Lead, Project Kuiper

Amazon; New York (NY); On-site; USD 158,000 - 262,000; Full time

Job summary

An established industry player is seeking a dynamic Head of Global Operations to lead the Project Kuiper initiative. This role involves driving operational excellence and strategic business planning for B2B customers, ensuring exceptional service delivery while building regional teams worldwide. The ideal candidate will have extensive experience in managing operations and business development, with a strong focus on P&L management. Join this innovative company to make a significant impact in the satellite communications sector and help bridge the digital divide globally. If you are a strategic thinker with a passion for operational success, this is the opportunity for you!

Benefits

Medical Benefits

Financial Benefits

Equity Compensation

Sign-on Payments

Qualifications

• 8+ years of experience managing operational or business teams.
• 5+ years experience in P&L management and internet services.

Responsibilities

• Develop and execute global strategy and operational frameworks.
• Build and manage local operations teams and strategic partnerships.

Skills

Operational Management

Business Development

P&L Management

Negotiation Skills

Analytical Skills

Education

Bachelor's Degree

Job description

Head of Global Operations & Business Lead, Project Kuiper

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to serve communities around the world.

We are seeking a talented global leader who will drive both operational excellence and lead business planning for B2B customers. The ideal candidate will combine strategic business planning with operational execution capabilities, focused on delivering exceptional customer experiences while building and managing our regional presence. This will include partnering with BD and Sales teams for each B2B vertical, as well as building and leading regional teams responsible for managing operations across the globe.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

1. Develop and execute comprehensive global strategy, including go-to-market plans for each region, business models, and operational frameworks, partnering with product, sales, and operational teams across Kuiper.
2. Build and manage local operations teams while coordinating with existing Amazon operations.
3. Establish and maintain strategic partnerships with service providers, distributors, and other key stakeholders.
4. Drive operational readiness through planning, cross-functional coordination, and partnership development for each region/country we enter.
5. Establish and monitor operational KPIs and business performance metrics.
6. Manage end-to-end service delivery, including field operations, distribution, partner performance, and customer support.
7. Lead business development efforts and contract negotiations with local partners.
8. Partner with legal, tax, and regulatory teams for country-specific planning.
9. Once operational, own P&L to achieve business goals while optimizing costs and ensuring customer satisfaction.

BASIC QUALIFICATIONS

• 8+ years of experience managing operational or business teams.
• Bachelor's degree or equivalent practical experience.
• 5+ years experience in P&L management.
• 5+ years experience in internet, telecommunications, satellite, or enterprise services.
• Proven track record in developing, negotiating, and executing business agreements.

PREFERRED QUALIFICATIONS

• Experience building and managing large-scale, successful teams.
• International business operations experience.
• Regional language skills relevant to position.
• Ability to travel internationally regularly.
• Strong analytical and negotiation skills.
• Experience in both US and international operations.
• Demonstrated success in entrepreneurial, fast-paced environments.
• Track record of leadership in general management positions.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $158,400/year in our lowest geographic market up to $262,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link.

This position will remain posted until filled. Applicants should apply via our internal or external career site.