Head of Global Events & Team Leadership

Etherio Group; Atlanta (GA); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision, and more.

401(k) with matching.

Generous paid time off.

Flexible and hybrid work schedules.

Job summary

Etherio is seeking a Senior Director of Events to lead a team of planners delivering world-class meetings and client programs. You will guide operations, develop talent, and partner with leadership to ensure exceptional events that exceed client expectations.

The role blends strategic vision with hands-on event management, requiring strong leadership, communication, and problem-solving abilities. A hybrid work model and travel are involved.

Qualifications

• Bachelor’s degree or equivalent experience.
• CMP or CMM designation preferred.
• 8+ years of meeting management or hospitality management experience.
• Strong organizational skills and ability to multi-task and prioritize.
• Strong leadership and communication skills.
• Strategic decision-making ability.
• Strong project and team management skills.
• Forward-thinking.

Responsibilities

• Manage a group of planners including managing their development and overseeing the day-to-day operations of the team.
• Work with the leadership to develop and ensure the consistent use of SOPs/templates and client delivery that exceeds expectations.
• Think creatively and bring innovative ideas and solutions to our client’s programs.
• Develop forward-thinking strategies to ensure delivery and execution of best-in-class client events.
• Ensure you and your team members are being consultative in client relationships to provide outstanding advice and deliver exceptional events.
• Work with the leadership to develop and operate training programs and identify staff improvement opportunities.
• Directly manage one to two events per year while indirectly providing oversight to all events run by the team of planners.
• Work with leadership and Account Executives to address any client issues
• Manage team member client / program assignments in alignment with client needs, staff skillset and team member work/life balance in order create excellent outcomes.
• Develop talent for current and future needs of the business and align with team member interests and competencies.
• Liaise between Account Executives and team.
• Identify challenges, opportunities and areas for optimization and efficiencies.
• Provide guidance for successful events, monitor progress of team, and look for opportunities to improvprocesses that will add value and strengthen the partnership with the client.
• Implement internal and customer specific standard operating procedures to drive operational excellence and<br/>high levels of customer service.
• Responsible for regular reviews of team processes, tool development, and training strategies to bolster project efficiencies and team satisfaction.
• Other duties as assigned

Skills

People management

Event planning

Leadership

Strategic thinking

Communication

Education

Bachelor’s degree or equivalent experience

Job description

Etherio is seeking a Senior Director of Events to lead a team of planners delivering world-class meetings and client programs. You will guide operations, develop talent, and partner with leadership to ensure exceptional events that exceed client expectations.

The role blends strategic vision with hands-on event management, requiring strong leadership, communication, and problem-solving abilities. A hybrid work model and travel are involved.