Head of Game Day Experience & Athletic Events

George Mason University; Fairfax (VA); On-site; USD 110,000 - 160,000; Full time

Job summary

George Mason University seeks an experienced Director of Athletic Event Operations & Experience to lead all intercollegiate home competitions across 22 varsity sports. You will oversee event strategy, staffing, safety, and fan engagement, ensuring premium service and brand alignment at Mason Athletics venues.

This role requires advanced degree or equivalent experience, strong leadership, and the ability to manage complex events, partnerships, and emergency operations.

Qualifications

• Advanced degree or equivalent work experience required.
• Experience supervising employees/interns/student workers.
• Ability to work with a diverse group of people and cultures.
• Working knowledge of NCAA rules and conference regulations.
• Strong interpersonal, written and oral communication skills.
• Ability to work frequent evenings, weekends, and holidays.
• Ability to operate in extreme weather conditions and manage field conditions.
• Valid driver's license and compliance with vehicle policies; MVR review may be required.
• CPR certification required or ability to obtain within 30 days of hire.

Responsibilities

• Lead operations for 22 varsity athletic home competitions and 200+ annual events.
• Oversee game-day experience, fan engagement, and operational excellence across venues.
• Act as event administrator for designated sports and major championship events.
• Plan staffing, scheduling, run-of-show, and post-event evaluations.
• Ensure safety, risk mitigation, and compliance with NCAA and conference rules.
• Develop partnerships to enhance revenue, concessions, and fan experience.

Skills

Leadership

Event operations planning

Staff supervision

Budget management

Communications

Safety & risk management

Education

Advanced degree or equivalent experience

Job description

George Mason University seeks an experienced Director of Athletic Event Operations & Experience to lead all intercollegiate home competitions across 22 varsity sports. You will oversee event strategy, staffing, safety, and fan engagement, ensuring premium service and brand alignment at Mason Athletics venues.

This role requires advanced degree or equivalent experience, strong leadership, and the ability to manage complex events, partnerships, and emergency operations.