Head of Fulfillment Operations & Network Strategy

Medifast, Inc.; Havre de Grace (MD); Hybrid; USD 172,000 - 232,000; Full time

Job summary

Medifast, Inc. in Havre de Grace, MD, seeks a Director of Fulfillment Operations to shape distribution strategy and lead multi-site operations, including company-owned and 3PL facilities.

You will drive safety, quality, service, inventory accuracy, and cost performance while delivering scalable fulfillment capabilities. You will oversee a ~150-person team, manage $20M in annual operating expenses and $25–$30M in inventory, partner with IT and finance on systems and capital projects, and

Qualifications

• Bachelor's degree in a relevant field; advanced degree preferred.
• 15+ years of progressive leadership in distribution/logistics.
• Experience with company-operated and outsourced fulfillment.

Responsibilities

• Develop and execute the distribution network strategy across sites.
• Lead distribution operations for company-owned and 3PL facilities.
• Optimize network design, transportation, and inventory flows.
• Manage relationships with 3PLs, carriers, and service partners.
• Own distribution financials: budget, costs, capital, productivity.
• Ensure compliance with food safety, trade, and governance.

Skills

Leadership

Distribution network design

Supply chain optimization

Vendor management

Financial acumen

Cross-functional leadership

Education

Bachelor's degree

Advanced degree in Supply Chain or Business

Tools

ERP

WMS

TMS

Job description

Medifast, Inc. in Havre de Grace, MD, seeks a Director of Fulfillment Operations to shape distribution strategy and lead multi-site operations, including company-owned and 3PL facilities.

You will drive safety, quality, service, inventory accuracy, and cost performance while delivering scalable fulfillment capabilities. You will oversee a ~150-person team, manage $20M in annual operating expenses and $25–$30M in inventory, partner with IT and finance on systems and capital projects, and