Head of Forward-Deployed AI Integrations

Flow Engineering; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Flow Engineering is seeking a Head of Forward Deployed Engineering to lead a team that turns signed customers into deeply embedded, growing accounts. You will own customer integrations and design AI workflows aligned with each client’s engineering stack, driving adoption across their organization.

The role sits at the crossroads of engineering, product, and revenue, requiring hands-on coding, strong API knowledge, and a track record of expanding strategic accounts in aerospace, defense,

Qualifications

• 7+ years in forward deployed engineering, solutions engineering, software engineering, or a technical customer-facing role.
• 2+ years leading a team.
• Strong integrations, API and data-model reasoning.
• Hands-on experience building AI workflows for customers.
• Track record of driving adoption and expanding accounts.
• Comfort operating across organizations from engineers to VPs.

Responsibilities

• Build and lead the forward deployed engineering function, including hiring, setting the operating model, and coordinating with sales, product, and engineering.
• Own customer integrations end to end, connecting Flow to PLM, ALM, CAD, simulation, and issue-tracking tools.
• Design and deploy AI workflows tailored to each customer's requirements and systems engineering processes.
• Own product growth and usage within accounts, tracking adoption and expanding across teams.
• Identify new programs and build the technical case for growing each account.
• Take clean handoffs from sales engineers on pilots and convert to production deployments.
• Feed field learnings back to product and engineering to influence the roadmap.
• Stay hands-on: write code, build integrations, and work with customer engineers when it matters.

Skills

Leadership

Integrations

LLMs

Hands-on coding

Customer-facing

Adoption & expansion

Cross-functional collaboration

Tools

Jama

DOORS

Job description

Flow Engineering is seeking a Head of Forward Deployed Engineering to lead a team that turns signed customers into deeply embedded, growing accounts. You will own customer integrations and design AI workflows aligned with each client’s engineering stack, driving adoption across their organization.

The role sits at the crossroads of engineering, product, and revenue, requiring hands-on coding, strong API knowledge, and a track record of expanding strategic accounts in aerospace, defense,