Head of AI-Driven Forward-Deployed Engineering

Flow Engineering, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Flow Engineering, Inc. seeks a Head of Forward Deployed Engineering to lead the team that turns signed customers into deeply embedded, growing accounts. You’ll own integrations into customers’ engineering stacks, build AI workflows around real processes, and expand usage across sites.

This role sits at the intersection of engineering, product, and revenue, requiring hands-on coding and leadership to scale the function while partnering with sales, product, and engineering.

Qualifications

• 7+ years in forward deployed engineering or related roles.
• Strong technical foundation to build integrations and reason about APIs and data models.
• Hands-on experience building with LLMs or deploying AI-driven workflows in production.

Responsibilities

• Build and lead the forward deployed engineering function, including hiring, setting the operating model, and defining how the team works with sales, product, and engineering.
• Own customer integrations end to end, connecting Flow to PLM, ALM, CAD, simulation, and issue tracking tools our customers rely on.
• Design and deploy AI workflows tailored to each customer's requirements and systems engineering process, and turn the patterns that work into repeatable playbooks.
• Own product growth and usage within accounts: track adoption, identify where teams are stuck, and drive Flow from a single team to broad use across an organization.
• Own customer expansion, partnering with account executives to identify new programs, teams, and use cases, and build the technical case for growing each account.
• Take clean handoffs from sales engineers on pilots and convert them into successful production deployments.
• Feed what you learn in the field back to product and engineering, and influence the roadmap based on what customers actually need.
• Stay hands-on: you will write code, build integrations, and sit with customer engineers when it matters.

Job description

Flow Engineering, Inc. seeks a Head of Forward Deployed Engineering to lead the team that turns signed customers into deeply embedded, growing accounts. You’ll own integrations into customers’ engineering stacks, build AI workflows around real processes, and expand usage across sites.

This role sits at the intersection of engineering, product, and revenue, requiring hands-on coding and leadership to scale the function while partnering with sales, product, and engineering.