Head of Flexible Living: Launch & Scale Platform

LivAway Suites, LLC.; Lehi (UT); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

On-site HQ Lehi

Job summary

LivAway Suites is launching a new Flexible Living program from the ground up, starting with a dedicated floor at participating hotels. You will own the program from launch to nationwide expansion, shaping pricing, renewals, guest life-cycle, and reporting.

You will partner with General Managers, Operations, Revenue Management, Sales, Marketing, Accounting, and Legal, building a centralized team as the program scales. This leadership role combines strategy with hands-on execution.

Qualifications

• 7+ years in multifamily operations, apartment leasing, corporate housing, furnished housing, extended stay, build-to-rent, or comparable residential hospitality model.
• Multi-property or portfolio-level responsibility (3+ years preferred).
• Strong grasp of property economics: rate structures, length-of-stay economics, deposits, renewals.
• Experience building new programs or processes, not only running established ones.
• Analytical rigor and comfort managing to KPIs; clear communication, including presenting results to executive leadership.

Responsibilities

• Design and launch the Flexible Living program starting with a dedicated floor (30-32 rooms) at participating hotels.
• Build the Flexible Living Playbook covering pricing, qualification, agreements, deposits, renewals, collections, and property-level standards.
• Validate pilot economics and use results to shape expansion decisions.
• Drive occupancy through B2B accounts (construction crews, travel nurse agencies, insurance and relocation providers, corporate project teams) and direct-to-consumer demand.
• Set pricing and renewal strategies with Revenue Management to minimize vacancy and maximize retention.
• Design the guest experience from arrival through renewal and departure.
• Set goals with GMs, run a regular operating cadence, and empower property teams with tools and training.
• Define KPIs, scorecards, and dashboards to show leadership program performance.
• Create repeatable launch procedures for expanding into new markets.

Skills

Pricing strategy

Occupancy management

KPIs tracking

Executive communication

Team leadership

Job description

LivAway Suites is launching a new Flexible Living program from the ground up, starting with a dedicated floor at participating hotels. You will own the program from launch to nationwide expansion, shaping pricing, renewals, guest life-cycle, and reporting.

You will partner with General Managers, Operations, Revenue Management, Sales, Marketing, Accounting, and Legal, building a centralized team as the program scales. This leadership role combines strategy with hands-on execution.