Head of Field Operations & Team Performance

Floor Interior Services Corp; Panama City (FL); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Company vehicle

Company-issued phone

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Floor Interior Services Corp. in Panama City, FL, is seeking an experienced FIS Director of Operations to lead a large field team, align planning with execution, and drive high performance across projects. You will own operations, establish standards, monitor staffing and workflows, and develop corrective actions.

The role demands decisive leadership, accountability, and a proactive stance. This hands-on role offers growth, stability, and a company vehicle with benefits, including

Qualifications

• 5+ years of operations or management experience in construction or installation environments.
• Proven ability to lead and produce results quickly.
• Strong decision-making and accountability in fast-paced settings.

Responsibilities

• Lead all General Managers and operational team members in the field.
• Monitor workroom readiness, staffing, schedule integrity, customer communication, and installer support.
• Drive accountability through scorecards, inspections, reports, and direct field follow-through.
• Identify operational breakdowns early and create corrective action plans.
• Serve as the direct operational voice to the President on field conditions, risks, and performance needs.
• Take full ownership of operations and team performance.
• Lead, manage, and hold accountable a high-volume installation team.
• Identify inefficiencies and implement immediate and long-term solutions.
• Develop and execute action plans across multiple departments.
• Resolve complex customer and operational challenges with confidence.
• Establish structure, improve workflows, and drive consistency.
• Monitor performance metrics and align operations with revenue goals.
• Foster a culture of accountability, urgency, and teamwork.

Skills

Operations management

Results oriented

Decision making

Education

Bachelor’s degree

Job description

Floor Interior Services Corp. in Panama City, FL, is seeking an experienced FIS Director of Operations to lead a large field team, align planning with execution, and drive high performance across projects. You will own operations, establish standards, monitor staffing and workflows, and develop corrective actions.

The role demands decisive leadership, accountability, and a proactive stance. This hands-on role offers growth, stability, and a company vehicle with benefits, including