Head of FCRA Compliance & Consumer Risk

SentiLink; Seattle (WA); Hybrid; USD 170,000 - 190,000; Full time

Benefits offered by this job

Employer paid health insurance

401(k) with employer match

Flexible paid time off

Regular company-wide in-person events

Home office stipend

Job summary

SentiLink, a U.S.-based identity and risk solutions company, seeks a Senior Compliance Leader to own the FCRA program, including policies, testing, and disputes. You’ll coordinate with Engineering and Product to scale controls and manage regulator interactions.

Required: 7+ years in consumer financial services compliance with hands-on FCRA experience, strong writing, and ability to work independently in a fast-paced, largely remote role. JD or CRCM/CIPP-US is preferred.

Qualifications

• 7+ years in consumer financial services compliance with hands-on FCRA experience.
• Experience building a compliance program from scratch or rebuilding one.
• Direct experience operating a dispute and reinvestigation function.
• Strong writing for policies, procedures, and client diligence responses.

Responsibilities

• Build and own the entity's FCRA compliance program from a blank page.
• Run consumer relations end-to-end: disputes, reinvestigations, disclosures.
• Design and enforce permissible purpose controls for onboarding and recertification.
• Collaborate with Engineering and Product to scale dispute infrastructure as volume grows.
• Serve as the compliance point of contact for third-party risk diligence and regulator matters.
• Support regulator, state AG inquiries, and litigation alongside Legal.
• Own consumer complaint handling across CFPB portal and state channels.

Skills

FCRA compliance

Dispute handling

Policy writing

Regulatory communication

Education

Juris Doctor (JD)

CRCM

CIPP-US

CAMS

Tools

CFPB portal

Metro 2 & e-OSCAR

Job description

SentiLink, a U.S.-based identity and risk solutions company, seeks a Senior Compliance Leader to own the FCRA program, including policies, testing, and disputes. You’ll coordinate with Engineering and Product to scale controls and manage regulator interactions.

Required: 7+ years in consumer financial services compliance with hands-on FCRA experience, strong writing, and ability to work independently in a fast-paced, largely remote role. JD or CRCM/CIPP-US is preferred.