Head of Enterprise Platform Strategy

BDO USA, LLP

Chicago (IL)

On-site

USD 195,000 - 295,000

Full time

14 days+

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Job summary

BDO USA, LLP is seeking a Managing Director to lead and coordinate the firm’s core enterprise platforms—Oracle Cloud ERP, OneStream, ServiceNow, Agiloft, and Microsoft Dynamics 365—ensuring stable release cycles, adoption, and scalable onboarding for M&A activities.

The role partners with Finance, Legal, Procurement, Growth, Marketing, and Sales to align platform strategy with enterprise architecture and business priorities, while guiding platform directors and technical leaders to drive

Qualifications

Fifteen (15) or more years of progressive IT experience delivering, supporting, or optimizing enterprise platforms.
Ten (10) or more years of senior leadership experience running enterprise platform organizations at scale.
Five (5) or more years of people leadership experience, including coaching and performance management.
Direct leadership experience with Oracle Cloud ERP and financial systems programs in a complex enterprise environment.
Experience operating SaaS platforms as products, including configuration governance, release cadences, and adoption measurement.
Experience leading M&A platform integration efforts and developing repeatable onboarding playbooks.
Experience establishing product management operating models across a portfolio of enterprise SaaS platforms.
Experience managing vendor relationships and license portfolios with major SaaS providers (Oracle, ServiceNow, Microsoft).
Experience with ServiceNow platform ownership (preferred).
Experience in professional services, Big 4, or similar complex partnership environments (preferred).
Experience supporting audit, regulatory, and compliance requirements at platform level (preferred).

Responsibilities

Provides strategic leadership and direction for BDO's core enterprise platforms.
Establishes a consistent product management operating model across all platforms.
Leads the Oracle Cloud ERP delivery model with executive governance.
Owns platform strategy for OneStream, ServiceNow, Agiloft, and Dynamics 365.
Establishes configuration governance, change control, and release standards.
Monitors platform health, incident trends, and drives root cause analysis.
Measures platform adoption and colleague satisfaction via usage metrics, NPS, CSAT.
Safeguards access and RBAC across platforms; oversees licensing and financial performance.
Builds and maintains M&A onboarding playbooks for platform integrations.
Partners with Enterprise Architecture, CISO, IT Operations for compliance and standards.
Provides executive reporting and platform team capability development.
Other duties as required.