Head of Enterprise Messaging (IBM MQ & SWIFT)

Intercontinental Exchange (ICE); Atlanta (GA); On-site; USD 140,000 - 180,000; Full time

Job summary

Intercontinental Exchange, Inc. in Atlanta, GA, seeks a Manager, Systems Engineering to lead a team delivering and supporting enterprise messaging and middleware (IBM MQ, SWIFT) in Linux/Windows.

It is a hands-on leadership role with root cause analysis, automation, and SDLC governance. You will mentor engineers, design delivery solutions, oversee patching and releases, drive CI/CD automation, and collaborate with developers, operations, and business partners to ensure reliable 24/7 production

Qualifications

• Degree in engineering discipline or equivalent experience in Systems Engineering / Development
• 5+ years of experience in systems or platform engineering, including Linux and Windows administration, middleware and messaging platforms, automation, and application delivery
• Demonstrated experience leading engineering teams, including delegating work, mentoring engineers, and owning team delivery and performance
• Working knowledge of enterprise messaging platforms such as IBM MQ and SWIFT, sufficient to lead engineers who administer them, assess incident and change impact, and take part in technical discussions with the team
• Solid scripting, automation, and configuration management experience using Python, PowerShell, Bash, Ansible, Puppet, or similar tools
• Working knowledge of SDLC processes and release practices, including Git, CI/CD pipelines, and deployment automation
• Working knowledge of highly available, resilient, and scalable system design, including clustering, failover, and horizontal and vertical scaling
• Understanding of disaster recovery and business continuity planning, and of managing systems across production and non-production environments
• Strong analytical and problem-solving skills, with the ability to work through ambiguous, high-stakes situations
• Strong project management, organization, and time management skills
• Ability to influence and communicate effectively with both technical and business stakeholders in a service-oriented environment

Responsibilities

• Educate and mentor team members, operations staff, development, QA, and other departments on best practices and application deployment methodologies and technologies
• Delegate, assign, and ensure work is completed by team members
• Lead the design, planning and implementation of server and application delivery solutions
• Oversee patching, upgrade, and change planning for messaging platforms, including SWIFT's annual release cycle and compliance requirements
• Design and tune infrastructure for performance, availability, and resilience across messaging and middleware platforms
• Drive automation of manual tasks, patching, and deployments using Ansible, Puppet, or similar tools, along with scripting and CI/CD pipelines
• Evaluate and adopt new technologies and tools as needs arise, and implement them quickly and efficiently
• Oversee and support production operations in a 24/7 environment
• Evaluate, test, and roll out operating system versions, patches, and security updates across messaging and middleware environments
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to and coordinate with developers, operations staff, and end-users
• Ensure streamlined application deployments as part of the overall SDLC
• Manage infrastructure lifecycles, including buildout, ongoing maintenance and patching, and decommission

Skills

Linux administration

Windows administration

Automation

Python

PowerShell

Bash

Ansible

Puppet

CI/CD pipelines

Git

Leadership

Server design

Education

Engineering degree

Tools

IBM MQ

SWIFT Alliance Access/Gateway

Kubernetes

Helm

Jenkins

GitOps

Job description

Intercontinental Exchange, Inc. in Atlanta, GA, seeks a Manager, Systems Engineering to lead a team delivering and supporting enterprise messaging and middleware (IBM MQ, SWIFT) in Linux/Windows.

It is a hands-on leadership role with root cause analysis, automation, and SDLC governance. You will mentor engineers, design delivery solutions, oversee patching and releases, drive CI/CD automation, and collaborate with developers, operations, and business partners to ensure reliable 24/7 production