Head of Enterprise IT & Cloud Operations

California Polytechnic State University (Cal Poly); San Luis Obispo (CA); On-site; USD 155,000 - 175,000; Full time

Job summary

California Polytechnic State University (Cal Poly) seeks a Director of Information Technology Services to lead enterprise technology operations across infrastructure and applications, aligning campus initiatives and research computing with strategic goals.

You will partner with the AVP and CTO to drive reliability, security, and service delivery while fostering a collaborative, high‑performing IT culture across the university.

Qualifications

• Leadership at scale with accountability for enterprise infrastructure reliability, security, and service delivery.
• Hands-on cloud adoption and integration, AWS familiarity, and platform modernization.
• ITSM/ITIL‑driven service planning, incident/change management, and metrics management.
• Proven ability to build, develop and retain high‑performing teams and inclusive culture.
• Strategic partner with stakeholders, communicating value across campus and external entities.

Responsibilities

• Lead enterprise technology operations across infrastructure and applications.
• Partner with campus stakeholders to translate IT strategy into institutional value.
• Oversee security, reliability, and service delivery for critical systems.

Skills

IT leadership at scale

Cloud & hybrid infra

ITSM/ITIL governance

People leadership

Strategic partnerships

Education

Bachelor’s degree + 8+ years management

Job description

California Polytechnic State University (Cal Poly) seeks a Director of Information Technology Services to lead enterprise technology operations across infrastructure and applications, aligning campus initiatives and research computing with strategic goals.

You will partner with the AVP and CTO to drive reliability, security, and service delivery while fostering a collaborative, high‑performing IT culture across the university.