Head of End-to-End Card Programs & Platform

Flex; United States; Remote; USD 170,000 - 230,000; Full time

Job summary

Flex is building the AI-native private bank for super premium, closely held business owners. You will own Flex's card programs end to end, scaling from one major program to five-plus and overseeing ledger, processing, servicing, and network relationships.

This role is a business-unit builder seat with the autonomy to hire and shape the function, collaborating with engineering, vendors, and leadership to drive multi-program success.

Qualifications

• 8–12 years of experience with a primary card program ownership.
• Depth across ledger, processing, servicing and fulfillment; vendor knowledge.
• Familiarity with BIN sponsor dynamics and card network rules.
• Willing to be the sole owner for a stretch and build the function.

Responsibilities

• Own every layer of Flex’s card programs: ledger, processing, servicing, fulfillment, BIN sponsor management, network relationships.
• Lead processor strategy and the direct network relationship; drive vendor negotiations.
• Build the operational infrastructure for five concurrent card programs across credit, stablecoin, and rewards.
• Architect the path to scale the portfolio by more than 20x while preserving customer experience.
• Recruit the next layer of the card programs team and define hiring needs.
• Translate the technical complexity of card issuing into clear product decisions.

Skills

Card program ownership

Vendor negotiations

Card network knowledge

Strategic leadership

Team building

Job description

Flex is building the AI-native private bank for super premium, closely held business owners. You will own Flex's card programs end to end, scaling from one major program to five-plus and overseeing ledger, processing, servicing, and network relationships.

This role is a business-unit builder seat with the autonomy to hire and shape the function, collaborating with engineering, vendors, and leadership to drive multi-program success.