Head of Data Systems & Strategy

Tampa Bay Rays; Saint Petersburg (FL); On-site; USD 180,000 - 230,000; Full time

Job summary

The Tampa Bay Rays are seeking a Director, Data Systems & Strategy to lead the data warehouse strategy and analytics efforts. You will report to the VP of Business Strategy & Analytics and design, build, and maintain data pipelines across multiple departments including ticketing, marketing, sponsorship, finance, and broadcasting.

The role requires strong data architecture and engineering background, collaboration with stakeholders, and the ability to deliver data-driven solutions through

Qualifications

• Bachelor’s degree in information systems, computer science, data analytics, or a related technical field.
• Deep understanding of dimensional data modeling concepts and star schemas.
• Expert level SQL skills (Snowflake preferred).
• Proficiency with data extraction tools/processes (Fivetran preferred).
• Proficiency with data transformation tools/processes (Coalesce preferred).
• Proficiency in programming languages such as R or Python.
• Experience with data visualization tools (Tableau preferred).
• Experience with CRM systems (Salesforce preferred).
• Sports & Entertainment industry experience is a plus.
• Strong problem-solving and cross-functional communication skills.

Responsibilities

• Design and orchestrate ETL pipelines and data validation processes.
• Develop internal consumer data platform to aggregate fan data across sources.
• Structure data tables and views for visualizations and modeling.
• Collaborate with Ticket Operations to enable analytics and reporting.
• Support data processes between data warehouse and front-end systems like CRM.
• Maintain documentation of data processes and pipelines.
• Identify new data sources for the warehouse and data-driven solutions.
• Write and manage complex SQL scripts, stored procedures, and views.
• Support data-driven activations involving data processes with partners.
• Develop reference tables to standardize reporting and analytics.
• Manage data warehouse budget and cost-benefit analyses.
• Support ad-hoc data analysis requests across departments.
• Mentor analysts to foster innovation and improvement.
• Maintain relationships with vendors, MLB, and peers.

Skills

Data modeling

SQL / Snowflake

ETL design

Data governance

Python/R

Data visualization

Stakeholder communication

Education

Bachelor’s degree in information systems, computer science, data analytics

Tools

Snowflake

Fivetran

Coalesce

Tableau

Salesforce

Tickets.com/ProVenue

Job description

The Tampa Bay Rays are seeking a Director, Data Systems & Strategy to lead the data warehouse strategy and analytics efforts. You will report to the VP of Business Strategy & Analytics and design, build, and maintain data pipelines across multiple departments including ticketing, marketing, sponsorship, finance, and broadcasting.

The role requires strong data architecture and engineering background, collaboration with stakeholders, and the ability to deliver data-driven solutions through