Head of Customer Engagement

Ask IT Consulting, Inc.; Florham Park (NJ); On-site; USD 70,000 - 130,000; Full time

Job summary

Ask IT Consulting Inc. is looking for a seasoned digital marketing professional to manage and expand client relationships within the US life sciences portfolio from its Florham Park, NJ base.

You will drive opportunities from idea through contract sign-off, ensuring highest client satisfaction and strategic direction. The role requires +5 years in digital marketing, preferably in pharma/healthcare, and a proven agency background with strong client management, analytics across channels, and a

Qualifications

• +5 years’ experience in digital marketing, preferably in pharmaceutical/medical and/or healthcare sector.
• Direct experience working for a digital agency with knowledge of web and content management, digital metrics and analysis across channels, design thinking and promotional activities.
• Excellent relationship-building skills.
• Detail- and solution-oriented, resourceful, highly organized, and able to multitask effectively.

Responsibilities

• Establish, nurture and grow client relationships within existing US client portfolio and across new opportunities on pre-agreed Life Sciences accounts.
• Direct opportunities from idea to contract sign-off, and ensure client satisfaction at the highest level.
• Develop a growth strategy focused both on financial gain and customer satisfaction.
• Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.
• Direct accountability for achieving sales targets in terms of sales and year-on-year growth.

Skills

Digital marketing

Client acquisition

Relationship building

Multitasking

Job description

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.

Job Description

Establish, nurture and grow client relationships within existing US client portfolio and across new opportunities on pre-agreed Life Sciences accounts

Direct opportunities from idea to contract sign-off, and ensure client satisfaction at the highest level. This includes active contribution from a commercial perspective, as well as strategic direction and operational support during this process

Develop a growth strategy focused both on financial gain and customer satisfaction

Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.

Direct accountability for achieving sales targets in terms of sales ($$) and year-on-year growth consistent with overall business growth objectives

Qualifications

Must have +5 years’ experience in digital marketing , preferably in pharmaceutical/medical and/or healthcare sector

• Demonstrated ability to acquire and grow a client base, client retention skills


• Direct experience working for a digital agency , and in-depth knowledge of web and content management, digital metrics and analysis across channels, design thinking and promotional activities


• Possess excellent relationship-building skills


• Detail- and solution-oriented, resourceful, highly organized, and able to multitask effectively

Additional Information

Regards,

6316491313 Ext-4390