Head of Consumer Science & Product Intelligence - NA OU

gsknch; New Jersey; On-site; USD 120,000 - 180,000; Full time

Job summary

Haleon seeks a Consumer Science and Product Intelligence OU Lead - Principal Scientist to drive consumer-led innovations and evidence generation across categories. You will lead insights, product intelligence, and cross-functional collaboration from early-stage research through post-launch reviews, ensuring superior consumer experiences.

The role emphasizes translating global strategies to local execution, leveraging ethnography, usage research, and product narratives to inform portfolio

Qualifications

• Provide insights and evidence that enable consumer-led innovations delivering superiority.
• Champion Consumer First, Always across the OU from early insight to post-launch reviews.
• Lead consumer and product intelligence to guide decisions across product, portfolio, and claims.

Responsibilities

• Apply consumer science and sensory methods at project level for decision making.
• Design and apply testing methods, including AI-enabled research tools.
• Conduct post-launch reviews and monitor product complaints for improvements.
• Track OU product trends using social listening and market signals.

Skills

Consumer insights

Product intelligence

Leadership

Ethnography

Research methods

Cross-functional collaboration

Tools

AI-enabled research tools

Digital platforms

Job description

Haleon seeks a Consumer Science and Product Intelligence OU Lead - Principal Scientist to drive consumer-led innovations and evidence generation across categories. You will lead insights, product intelligence, and cross-functional collaboration from early-stage research through post-launch reviews, ensuring superior consumer experiences.

The role emphasizes translating global strategies to local execution, leveraging ethnography, usage research, and product narratives to inform portfolio