Head of Compute Ops — Scale GPU Capacity & Partnerships

Beam; New York (NY); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Equity

Health benefits

Dental & Vision

Travel opportunities

Fitness stipend

Learning budget

Events representation

Job summary

Beam is hiring a Head of Compute Operations to scale our GPU-backed compute for the platform. You will work directly with data center operators, OEMs, suppliers, and compute providers to evaluate, test, and contract new capacity.

You will lead onboarding, testing, and delivery of clusters to customers on promised dates. You will manage capacity across datacenter partners, run diligence on new partners, and build a robust support playbook with clear escalations, RMAs, and uptime tracking against

Qualifications

• Experience in datacenter operations, capacity planning, or infrastructure delivery in GPU/cloud environments.
• Able to SSH into nodes and discuss hardware interconnects (e.g., InfiniBand vs RoCE).
• Understand how deposits/prepayments affect cash flow for capacity commitments.
• Experience managing vendors and holding them accountable when issues arise.
• Strong organization skills and meticulous attention to detail.

Responsibilities

• Manage our compute supply with a live capacity view across datacenter partners (hardware type, location, network, operator, delivery dates).
• Onboard and vet new compute operators; run diligence and KYC; review hardware specs and BOMs.
• Bring clusters online: run POC, acceptance testing, burn-in, NCCL, interconnect bandwidth; set up bare-metal and BMC access; hand clusters to customers on promised dates.
• Build our support playbook: create run books to escalate issues to suppliers, manage RMAs, replacements, and track uptime against SLAs.

Skills

Datacenter ops

Capacity planning

SSH to node

Cash flow basics

Vendor management

Attention to detail

Job description

Beam is hiring a Head of Compute Operations to scale our GPU-backed compute for the platform. You will work directly with data center operators, OEMs, suppliers, and compute providers to evaluate, test, and contract new capacity.

You will lead onboarding, testing, and delivery of clusters to customers on promised dates. You will manage capacity across datacenter partners, run diligence on new partners, and build a robust support playbook with clear escalations, RMAs, and uptime tracking against