Head of Community

Raise; Chicago (IL); Remote; USD 100,000 - 120,000; Full time

Job summary

A leading company in the blockchain space is seeking a Head of Community to enhance engagement within the crypto ecosystem. The role involves developing strategies, managing community platforms, and fostering relationships to build a loyal community. Ideal candidates will have a strong background in community management and a deep understanding of blockchain technology. Join a fully remote team dedicated to reshaping consumer-brand interactions.

Benefits

Comprehensive benefits package including health, dental, vision

Flexible Paid Time Off Policy

Paid parental leave

Voluntary benefits like Pet Insurance

Qualifications

• 5+ years of experience in community management, with at least 2+ years in crypto/blockchain.
• Deep understanding of cryptocurrency, blockchain technology, and Web3.

Responsibilities

• Develop and implement a comprehensive community engagement strategy.
• Cultivate relationships with key community members and influencers.
• Manage and grow community channels including Discord and Twitter.

Skills

Community Management

Communication

Interpersonal Skills

Public Speaking

Analytical Skills

Education

Bachelor’s degree in Marketing

Bachelor’s degree in Communications

Bachelor’s degree in Business

Tools

Discord

Telegram

Twitter

Job description

This range is provided by Raise. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $120,000.00/yr

Raise is at the forefront of revolutionizing the entire Gift Card (GC) ecosystem by bringing it onto the blockchain. With a decade-long dedication to this vision, Raise is poised to launch a groundbreaking network that directly connects brands with their customers. By eliminating intermediaries and empowering consumers and brands alike, Raise is reshaping the landscape of consumer-brand interactions.

Raise operates as a fully remote company, fostering a dynamic and inclusive work environment. Historically, we've garnered support from prominent institutions such as PayPal, NEA, and Accel. Guiding our endeavors is a seasoned founder, who has returned to lead the charge, backed by a highly experienced executive team.

The potential of our endeavor is staggering. With over $1 trillion spent annually on gift cards, and with digital and international markets driving double-digit growth, the opportunity for transformative impact is immense. At Raise, we are not just building a network; we are shaping the future of consumer-brand relationships.

Join us on this journey as we redefine the dynamics of commerce, ushering in a new era of empowerment and connectivity in the digital age.

About the Position

We are seeking a dynamic and experienced Head of Community to lead and manage our community engagement efforts within the crypto and blockchain space. The ideal candidate will have a proven track record of building and nurturing communities in the crypto ecosystem, with deep knowledge of Web3, blockchain technology, and decentralized finance (DeFi). This role will be pivotal in shaping our brand’s community strategy, increasing engagement, and fostering a loyal and active community base. The ideal candidate should have a strong desire to learn all aspects of our operations and the interpersonal skills to collaborate effectively across diverse teams. Success in this role requires adaptability, a proactive mindset, and a strong sense of accountability. We’re looking for someone who takes ownership, drives action, and delivers results.

Responsibilities

• Develop and implement a comprehensive community engagement strategy that aligns with our brand’s mission and objectives.
• Cultivate relationships with key community members, influencers, and partners within the crypto and blockchain space.
• Manage and grow community channels, including Discord, Telegram, Twitter, Reddit, and other relevant platforms.
• Create and execute campaigns to increase community engagement, including AMAs, webinars, meetups, and online events.
• Monitor community sentiment and provide actionable insights to the leadership team.
• Develop educational content and resources to foster community understanding of our projects and initiatives.
• Respond to community inquiries, concerns, and feedback in a timely and professional manner.
• Collaborate with marketing, product, and content teams to align community initiatives with broader business objectives.
• Track and analyze community metrics to measure the effectiveness of engagement strategies and report on key performance indicators.

Skills & Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 5+ years of experience in community management, with at least 2+ years in the crypto/blockchain industry.
• Deep understanding of cryptocurrency, blockchain technology, and Web3.
• Proven experience managing and growing online communities across multiple platforms.
• Strong communication, interpersonal, and public speaking skills.
• Ability to analyze and report on community metrics and provide actionable insights.
• Comfortable working in a fast-paced, remote-first environment.
• Demonstrated ability to work independently and as part of a cross-functional team.

About Raise

Raise is at the forefront of revolutionizing the entire Gift Card (GC) ecosystem by bringing it onto the blockchain. With a decade-long dedication to this vision, Raise is poised to launch a groundbreaking network that directly connects brands with their customers. By eliminating intermediaries and empowering consumers and brands alike, Raise is reshaping the landscape of consumer-brand interactions.

Raise operates as a fully remote company, fostering a dynamic and inclusive work environment. Historically, we've garnered support from prominent institutions such as PayPal, NEA, and Accel. Guiding our endeavors is a seasoned founder, who has returned to lead the charge, backed by a highly experienced executive team.

The potential of our endeavor is staggering. With over $1 trillion spent annually on gift cards, and with digital and international markets driving double-digit growth, the opportunity for transformative impact is immense. At Raise, we are not just building a network; we are shaping the future of consumer-brand relationships.

Join us on this journey as we redefine the dynamics of commerce, ushering in a new era of empowerment and connectivity in the digital age.

About the Position

We are seeking a dynamic and experienced Head of Community to lead and manage our community engagement efforts within the crypto and blockchain space. The ideal candidate will have a proven track record of building and nurturing communities in the crypto ecosystem, with deep knowledge of Web3, blockchain technology, and decentralized finance (DeFi). This role will be pivotal in shaping our brand’s community strategy, increasing engagement, and fostering a loyal and active community base. The ideal candidate should have a strong desire to learn all aspects of our operations and the interpersonal skills to collaborate effectively across diverse teams. Success in this role requires adaptability, a proactive mindset, and a strong sense of accountability. We’re looking for someone who takes ownership, drives action, and delivers results.

Responsibilities

• Develop and implement a comprehensive community engagement strategy that aligns with our brand’s mission and objectives.
• Cultivate relationships with key community members, influencers, and partners within the crypto and blockchain space.
• Manage and grow community channels, including Discord, Telegram, Twitter, Reddit, and other relevant platforms.
• Create and execute campaigns to increase community engagement, including AMAs, webinars, meetups, and online events.
• Monitor community sentiment and provide actionable insights to the leadership team.
• Develop educational content and resources to foster community understanding of our projects and initiatives.
• Respond to community inquiries, concerns, and feedback in a timely and professional manner.
• Collaborate with marketing, product, and content teams to align community initiatives with broader business objectives.
• Track and analyze community metrics to measure the effectiveness of engagement strategies and report on key performance indicators.

Skills & Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 5+ years of experience in community management, with at least 2+ years in the crypto/blockchain industry.
• Deep understanding of cryptocurrency, blockchain technology, and Web3.
• Proven experience managing and growing online communities across multiple platforms.
• Strong communication, interpersonal, and public speaking skills.
• Ability to analyze and report on community metrics and provide actionable insights.
• Comfortable working in a fast-paced, remote-first environment.
• Demonstrated ability to work independently and as part of a cross-functional team.

Preferred Qualifications:

• Experience with community management tools such as Discord, Telegram, and Twitter Spaces.
• Established network within the crypto community.
• Experience hosting AMAs, webinars, and virtual events.
• Knowledge of DeFi, NFTs, and other blockchain applications.

Benefits

• Comprehensive benefits package including health, dental, vision, 401(K) plan, company paid short term and long-term disability, and life insurance
• Flexible Paid Time Off Policy
• Raise Gives Back paid time off for volunteering
• Paid parental leave
• Voluntary benefits, such as Pet Insurance and Identity Protection

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Technology, Information and Internet

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