Head of Community

Zed Industries; Colorado; Remote; USD 90,000 - 130,000; Full time

Job summary

Zed Industries is seeking a Head of Community to enhance its developer ecosystem. This role involves crafting a community strategy, transforming support channels into vibrant spaces, and fostering connections through events and content. The ideal candidate will have a strong background in community management, excellent communication skills, and a passion for developer engagement.

Qualifications

• Proven track record building and scaling developer communities.
• Experience creating and executing content strategies that drive engagement.

Responsibilities

• Develop and execute a comprehensive community strategy.
• Transform Discord into an engaging developer community.
• Design and implement a global meetup program.

Skills

Communication

Community Building

Data-driven Mindset

Empathy

Tools

Discord

GitHub

Job description

Location: Remote (American or European time zones) or Boulder, Colorado

Zed is a next-generation code editor that's engineered from scratch in Rust to be fast, elegant, and collaborative.

We're looking for a Head of Community to build and nurture a vibrant developer ecosystem around our product. In this role, you'll craft a holistic community strategy that transforms our existing support channels into thriving spaces where developers connect, learn, and grow together. Success in this role will be measured by growth in engaged users and long-term product retention.

• Develop and execute a comprehensive community strategy across both online and offline channels
• Transform our Discord from a support forum into an engaging developer community where users learn from each other
• Design and implement a global meetup and events program to foster connection and knowledge sharing
• Create compelling content programs that educate, inspire, and showcase community members
• Build and scale a power user/ambassador program to identify, nurture, and empower community champions
• Collect and synthesize community feedback to inform product development
• Collaborate with marketing, and community engineering teams to ensure a cohesive community experience
• Represent the voice of the community within the organization
• Proven track record building and scaling developer communities from the ground up
• Experience creating and executing content strategies that drive engagement
• Demonstrated success in organizing impactful technical events and meetups
• Strong empathy for users and ability to translate their needs into action
• Excellent communication skills, both written and verbal
• Scrappy, resourceful approach to community building with ability to execute quickly
• Data-driven mindset for measuring community impact and user engagement
• Experience working in developer tools or technical product ecosystems
• Background in developer relations, developer advocacy, or community management
• Familiarity with community platforms and tools (Discord, GitHub, etc.)
• Technical background or ability to understand complex developer challenges

Join us in revolutionizing the development experience. Your expertise could drive Zed's next game-changing feature!