Head of Commercial Data Operations & Enablement

Madrigal; Conshohocken (Montgomery County); On-site; USD 266,000 - 308,000; Full time

Job summary

Madrigal is seeking a Senior Director of Data Operations & Enablement to lead the end-to-end commercial data supply chain. You will own data integration, quality, master data management, and the BI layer across the Commercial organization.

You will build and scale a multidisciplinary team, drive automation and AI-enabled data operations on cloud platforms, and partner with IT, Privacy, and Compliance to ensure data governance and privacy standards are met.

Qualifications

• Bachelor's degree or higher in a quantitative field; advanced degree preferred.
• 15+ years in data operations, data engineering, data management, or commercial data within pharma/biotech.
• Experience building/s stretching multidisciplinary data teams.
• Proven ownership of data integration, data quality, and master data management.
• Experience with cloud platforms (Azure, Databricks, Snowflake) and ETL-ELT scale.
• Experience with BI tools (Power BI, Tableau) and governed self-service analytics.
• Familiarity with pharma commercial data (claims, hub, CRM, MMIT, Model N).
• Knowledge of data governance, cataloging, and data lineage.

Responsibilities

• Own reliability and continuity of the commercial data operation with SLAs and incident management.
• Integrate all commercial data sources into governed, analytics-ready assets.
• Shape data architecture on cloud platforms to enable scalable analytics.
• Enforce data quality frameworks with stewardship and accountability.
• Lead master data management across key domains including customer, product, payer, and territory.
• Operationalize a catalog of data products and a semantic layer for self-service analytics and AI.
• Manage BI platform governance and enterprise reporting across Commercial teams.
• Ensure data governance and HIPAA/privacy compliance in collaboration with Legal and Privacy.

Skills

Data operations

Data engineering

Data management

Data integration

Leadership

Cross-functional collaboration

Analytics & BI

Problem solving

Education

Bachelor's degree in computer science or quantitative field

Tools

Azure

Microsoft Fabric

Databricks

Snowflake

Power BI

Tableau

Microsoft Purview

Alation

Datavant

Job description

Madrigal is seeking a Senior Director of Data Operations & Enablement to lead the end-to-end commercial data supply chain. You will own data integration, quality, master data management, and the BI layer across the Commercial organization.

You will build and scale a multidisciplinary team, drive automation and AI-enabled data operations on cloud platforms, and partner with IT, Privacy, and Compliance to ensure data governance and privacy standards are met.