Head of clinic operations, Bozeman

Serova; San Francisco (CA); On-site; USD 180,000 - 230,000; Full time

Job summary

Serova is building a new clinic in Bozeman, Montana, and seeks a leader to set it up and run operations, including license, budget, vendors and policies.

You will hire the team—nurses, a research coordinator, specimen operations, and an investigational pharmacist—and coordinate with the medical director to plan patient flow and staffing.

This role requires hands-on governance, startup experience, and willingness to spend extended periods in Bozeman during setup.

Qualifications

• Must have opened an outpatient clinic or clinical research site, or led a major site expansion.
• Experience managing clinic staff and budgets.
• Based in San Francisco or London, with ability to spend extended periods in Bozeman for setup.
• Authorized to work in the US or UK, or have a realistic path to do so.

Responsibilities

• Build a costed opening plan and timeline.
• Own the clinic license, equipment, vendors and operating budget.
• Write all clinic policies and procedures, including HR, orientation and staff training.
• Plan patient flow, appointments and staffing with the medical director and lead nurse.
• Hire the team: lead clinical research nurse, research nurses, research coordinator, specimen operations and an investigational pharmacist.
• Set up records, service contracts and routine reporting.
• Test the full patient journey with a simulated clinic day before the first patient.

Skills

Clinic startup

Staff management

Budgeting

Policy development

Regulatory navigation

Job description

About Serova

Serova builds personalized cancer vaccines. Each vaccine is made for the individual patient from their own samples and given in partnership with their treating physician. We work directly with patients, and we're now opening our own clinic in Bozeman, Montana, to treat them.

The role

We're opening our own clinic in Bozeman, Montana. You'll set it up and run it: license, budget, vendors, policies and patient flow. Then you'll hire the team underneath you, including nurses, a research coordinator, specimen operations and pharmacy.

What you'll do

• Build a costed opening plan and timeline


• Own the clinic license, equipment, vendors and operating budget


• Write all clinic policies and procedures, including HR, orientation and staff training


• Plan patient flow, appointments and staffing with the medical director and lead nurse


• Hire the team: lead clinical research nurse, research nurses, research coordinator, specimen operations and an investigational pharmacist


• Set up records, service contracts and routine reporting


• Test the full patient journey with a simulated clinic day before the first patient

Who you are

• You've opened a clinic before and want to do it again, faster


• You know which decisions are yours and which need a clinician or regulator


• High agency, friendly and low ego

Requirements

• You've opened an outpatient clinic or clinical research site, or led a major site expansion


• You've managed clinic staff and budgets


• Based in San Francisco or London, and able to spend extended periods in Bozeman through setup and opening


• Authorized to work in the US or UK, or a realistic path to get there

What will make you stand out

• A Phase I oncology or investigational treatment site


• You've hired a clinical team from scratch


• Licensing, policies and procedures, transfer-of-care agreements


• Startup or small organization experience


• Montana healthcare relationships

Details

• Location: San Francisco or London, with extended time in Bozeman, Montana


• Type: Full-time